Banquet Captain

College Station, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.00 - $20.00

Work Schedule

Flexible

Benefits

Health Insurance

retirement plans

Paid Time Off

On-site wellness programs

Local discounts

Employee rates on hotel stays

Tuition Reimbursement

Job Description

Pyramid Global Hospitality is a distinguished leader in the hospitality industry, committed to putting people first. With a global presence spanning over 230 properties, this company is renowned for creating a supportive and inclusive work environment that fosters diversity, personal growth, professional development, and overall wellbeing. Pyramid Global Hospitality thrives on its People First culture, which influences its employee development programs, extensive benefits, and dedication to fostering meaningful relationships within the workplace. Employees are encouraged to enhance their skills through ongoing training, enabling them to advance their careers in a dynamic and thriving industry. Whether individuals are starting out or are seasoned professionals, Pyramid Global Hospitality provides a collaborative environment that nurtures success and promotes career growth.

The Texas A&M Hotel and Conference Center in College Station, Texas, proudly managed by Pyramid Global Hospitality, embodies the spirit of Aggieland combined with the unique Howdy Hospitality experience. This property features 250 guest rooms, 23 flexible meeting rooms, and over 35,000 square feet of versatile meeting space, making it a hub for diverse guests and events. As a Banquet Captain at this premier location, employees play a pivotal role in supervising and executing banquet functions, ensuring that guests enjoy exceptional service and memorable experiences. This full-time position, offering competitive compensation between $18 and $20 per hour plus gratuities, is centered on leadership, organization, and top-notch customer service. Employees are expected to work varied shifts depending on event schedules, including significant local events such as Texas A&M football game days and ceremonies. The culture emphasizes core values known as the Aggie Path of P.R.I.D.E – Positivity, Respect, Integrity, Dedication, and Excellence – which guide team members in delivering unparalleled guest services and maintaining a positive work environment.

Job Requirements

High school diploma or equivalent
minimum five years banquet or catering experience
minimum two years leadership experience
excellent customer service abilities
robust knowledge of banquet and food service standards
ability to communicate effectively in English
organized and detail-oriented
basic proficiency in computer use

Job Qualifications

High school diploma or equivalent
five years banquet or catering experience
two years in a leadership role
excellent customer service skills
exceptional knowledge of banquet and food service techniques
knowledge of banquet bartending preferred
ability to read and speak English
organized and efficient
basic computer skills

Job Duties

Supervise and participate in the setup, preparation, service, and tear down of banquet functions
provide training to staff
ensure function starts on time and meets client needs
respond quickly to guest requests
ensure all safety procedures are followed
conduct pre-event meetings
interact with guests, event coordinators, and other departments
evaluate and provide corrective action to team members
fill out necessary paperwork for functions
assist in pre-shift and huddle meetings
enforce high grooming and hygiene standards among banquet staff
assist in maintenance and cleaning schedules for banquet equipment
ensure excellent guest experience by going above and beyond
close all banquet checks at the end of functions
manage department service standards, POS station, schedules, and labor/beverage costs
attend meetings related to events
maintain and update banquet event orders and function sheets
check banquet rooms and kitchen areas for cleanliness and proper setup