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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Tuition Reimbursement
Job Description
Pyramid Global Hospitality is a distinguished leader in the hospitality industry, committed to putting people first. With a global presence spanning over 230 properties, this company is renowned for creating a supportive and inclusive work environment that fosters diversity, personal growth, professional development, and overall wellbeing. Pyramid Global Hospitality thrives on its People First culture, which influences its employee development programs, extensive benefits, and dedication to fostering meaningful relationships within the workplace. Employees are encouraged to enhance their skills through ongoing training, enabling them to advance their careers in a dynamic and thriving industry. Whether individuals are starting out or... Show More
Job Requirements
- High school diploma or equivalent
- minimum five years banquet or catering experience
- minimum two years leadership experience
- excellent customer service abilities
- robust knowledge of banquet and food service standards
- ability to communicate effectively in English
- organized and detail-oriented
- basic proficiency in computer use
Job Qualifications
- High school diploma or equivalent
- five years banquet or catering experience
- two years in a leadership role
- excellent customer service skills
- exceptional knowledge of banquet and food service techniques
- knowledge of banquet bartending preferred
- ability to read and speak English
- organized and efficient
- basic computer skills
Job Duties
- Supervise and participate in the setup, preparation, service, and tear down of banquet functions
- provide training to staff
- ensure function starts on time and meets client needs
- respond quickly to guest requests
- ensure all safety procedures are followed
- conduct pre-event meetings
- interact with guests, event coordinators, and other departments
- evaluate and provide corrective action to team members
- fill out necessary paperwork for functions
- assist in pre-shift and huddle meetings
- enforce high grooming and hygiene standards among banquet staff
- assist in maintenance and cleaning schedules for banquet equipment
- ensure excellent guest experience by going above and beyond
- close all banquet checks at the end of functions
- manage department service standards, POS station, schedules, and labor/beverage costs
- attend meetings related to events
- maintain and update banquet event orders and function sheets
- check banquet rooms and kitchen areas for cleanliness and proper setup
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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