Banquet Captain

Bend, OR, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $29.50

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Employee wellness programs

Job Description

Juniper Preserve is a prestigious private golf community and resort located in Oregon, known for its exceptional hospitality and commitment to delivering unparalleled service experiences. The establishment prides itself on providing a luxurious environment for its members and guests, combining world-class amenities, beautiful natural surroundings, and top-notch service. Renowned for its golf courses, fine dining options, and exclusive events, Juniper Preserve represents excellence in both leisure and professional settings. As a premier lifestyle destination, it attracts discerning clientele who expect high standards of quality and professionalism from all staff members. The community places a strong emphasis on teamwork, attention to detail, and creating memorable experiences for every visitor, making it a rewarding and dynamic workplace for hospitality professionals seeking career growth and fulfillment.

The role of Banquet Captain at Juniper Preserve is an exceptional career opportunity for individuals passionate about hospitality and dedicated to delivering superior service in a fast-paced banquet environment. This role focuses on supervising banquet service for all special functions held at the resort, ensuring that every event is executed flawlessly and exceeds the expectations of members and guests. The Banquet Captain will be responsible for reviewing banquet event orders (BEOs), coordinating with Event Managers and culinary teams, and overseeing banquet staff to guarantee seamless service delivery.

This position requires strong leadership skills, attention to detail, and the ability to manage multiple priorities efficiently. The Banquet Captain will conduct pre-event meetings to ensure staff appearance and adherence to hygiene standards, coordinate the availability of necessary equipment and supplies, and address any changes or special requests promptly. Effective communication with guests and team members is essential, including the ability to clearly verbalize menu items and card guests for age-appropriate purchases.

Moreover, the Banquet Captain is expected to maintain a professional standard in appearance, conduct, and interactions, upholding Juniper Preserve's reputation for excellence. A positive attitude and flexibility to adapt to new tasks and varying work schedules, including weekends and holidays, are critical for success in this role. The opportunity offers a chance to work in a prestigious setting where dedication to quality service and teamwork drives every event's success, making it an ideal position for hospitality professionals aiming to advance their careers in event and banquet management.

Job Requirements

Must maintain current Food Handlers Card and OLCC Servers Permit
valid Oregon Driver License
local travel may be required for member/guest events
regional travel for training may be occasionally required
ability to work any combination of inside and outside functions
ability to work in various temperature conditions
availability to work weekends and holidays as needed to meet business needs

Job Qualifications

High school graduate
some college training is preferred
wine knowledge course(s) preferred
2-3 years management experience and/or training
equivalent hands-on training in restaurant, golf clubhouse, or hotel/restaurant management
ability to effectively present information and respond to questions from groups of members, guests, management and employees
ability to add, subtract, multiply and divide using whole numbers, common fractions, and decimals

Job Duties

Reviews scheduled banquet staff
assigns banquet staff functions
reviews BEOs and banquet menus prior to the scheduled event
conducts pre-banquet meetings with staff to ensure appearance and hygiene standards are being met
communicates with the Event Manager, Culinary or other assigned coordinator to ensure that all details have been planned for and met
ensures that changes and further instructions are made in a timely manner
ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events
confirms proper equipment has been rented for those items not available in inventory
oversee and supervise staff to ensure seamless execution and exceptional service during events
must be able to verbalize menu items clearly to guests while taking orders or responding to requests
must be able to hear well amongst loud background noise
must be able to write or memorize orders
must balance money and input all banquet orders at the end of each shift
must be able to effectively card all guests who appear under the age of 30 for alcohol purchases and under the age of 25 for tobacco purchases
maintains organized and clean work area and performs daily, weekly and monthly side work duties set by the Banquet Manager
maintains a favorable working relationship with all other company employees and purveyors to foster and promote a cooperative and harmonious working climate
performs all duties and responsibilities in a timely and effective manner in accordance with established company policies
maintains a professional standard at Juniper Preserve including appearance, interaction with members, associates, guests, verbal discussions and written correspondence
maintains positive attitude and flexibility to take on new and different tasks as assigned by the Assistant Director of Events
availability to work weekends and holidays as needed to meet business needs