Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.00 - $26.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Century Golf Partners Management is a distinguished organization operating within the hospitality and recreational sector, specializing in managing premier golf clubs and their facilities. With a commitment to excellence and delivering superior guest experiences, Century Golf Partners strives to maintain high standards in service, ambiance, and operational efficiency across all its venues. Known for its professional approach and dedication to creating memorable occasions, the company handles a variety of events that require skilled management and hospitality expertise. The environment at Century Golf Partners is dynamic and guest-focused, fostering a culture of teamwork, professionalism, and continuous improvement.
The role of Banquet Captain at Century Golf Partners Management is a pivotal position responsible for overseeing all banquet events at the clubhouse. This role involves managing staff, coordinating event logistics, and ensuring that every banquet is executed flawlessly according to Banquet Event Orders (BEOs). The Banquet Captain is not only a supervisor but also a leader who ensures that the guest experience is prioritized from arrival to departure. Candidates should expect to handle multiple streams of information simultaneously, lead training efforts for staff on customer service and serving etiquette, and maintain high standards of cleanliness and safety throughout the event space. Flexibility is key as, during slower private event periods, the Banquet Captain may also engage with A La Carte Dining roles, adding variety and responsibility to the position. The ideal candidate must demonstrate exceptional leadership, organizational skills, and the ability to remain calm and decisive under pressure. This full-time position offers a challenging yet rewarding career path for hospitality professionals eager to grow within a reputable management company.
The role of Banquet Captain at Century Golf Partners Management is a pivotal position responsible for overseeing all banquet events at the clubhouse. This role involves managing staff, coordinating event logistics, and ensuring that every banquet is executed flawlessly according to Banquet Event Orders (BEOs). The Banquet Captain is not only a supervisor but also a leader who ensures that the guest experience is prioritized from arrival to departure. Candidates should expect to handle multiple streams of information simultaneously, lead training efforts for staff on customer service and serving etiquette, and maintain high standards of cleanliness and safety throughout the event space. Flexibility is key as, during slower private event periods, the Banquet Captain may also engage with A La Carte Dining roles, adding variety and responsibility to the position. The ideal candidate must demonstrate exceptional leadership, organizational skills, and the ability to remain calm and decisive under pressure. This full-time position offers a challenging yet rewarding career path for hospitality professionals eager to grow within a reputable management company.
Job Requirements
- High school diploma or GED
- Degree in hospitality or similar preferred
- A minimum of 3 years experience as a banquet captain or similar
- Excellent leadership abilities and the ability to manage many staff members
- Great time management and multitasking abilities
- Excellent written and verbal communication abilities
- The ability to provide an excellent level of customer service, even in stressful situations
- Willingness to work long hours, irregular shifts, and on weekends and holidays
Job Qualifications
- High school diploma or GED
- Degree in hospitality or similar preferred
- A minimum of 3 years experience as a banquet captain or similar
- Excellent leadership abilities and the ability to manage many staff members
- Great time management and multitasking abilities
- Excellent written and verbal communication abilities
- The ability to provide an excellent level of customer service, even in stressful situations
- Willingness to work long hours, irregular shifts, and on weekends and holidays
Job Duties
- Welcoming guests/members upon their arrival
- Assisting managers and organizers with setting the layout and learning the logistics of events
- Setting up and managing staff sections, duties, and responsibilities
- Developing and providing staff with the necessary training, including customer service and serving etiquette
- Managing the setup of events, including buffets, guest tables, and any ancillary tables
- Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff
- Monitoring the inventory of supplies, equipment, and furniture to notify Director of Catering when replacement is needed
- Tending to guests' requests, questions, and complaints
- Ensuring that the venue and facilities remain neat and clean
- Ensuring that all applicable safety regulations are communicated and adhered to
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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