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BAKERY/DEPT LEADER

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

healthcare coverage including medical, dental, vision and prescription coverage
Flexible scheduling with paid time off including holiday and sick pay based on eligibility
Employee Assistance Program with free counseling and financial coaching
Associate discounts on purchases including food, travel, and technology
Tuition reimbursement up to $21,000 through Continuing Education program
industry-leading training programs and diverse career pathways
Supportive work environment focused on associate well-being and growth

Job Description

Kroger, originating from a small grocery store in Cincinnati more than a century ago, has grown to become the nation’s largest grocer, operating nearly 2,800 stores across 35 states under 28 different brand names. As America's grocer, Kroger takes pride in uniting diverse teams with a passion for food and people around the common goal: To Feed the Human Spirit. This heritage of innovation drives the company to continuously create amazing experiences for customers, communities, and associates, with food being the heart of the mission.

The company is dedicated to fostering a workplace where people truly matter. Kroger striv... Show More

Job Requirements

  • Effective communication skills
  • Knowledge of basic math
  • Ability to handle stressful situations
  • Current food handlers permit once employed
  • High school education or equivalent
  • Management experience
  • Bakery experience

Job Qualifications

  • Promote trust and respect among associates while communicating company, department, and job specific information
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Establish performance goals for department and empower associates to meet or exceed targets
  • Develop adequate scheduling to manage customer volume throughout hours of operation
  • Train and develop associates on performance of their job and participate in the performance appraisal process
  • Adhere to all local, state and federal laws, and company guidelines
  • Create an environment that enables customers to feel welcome, important and appreciated
  • Inform customers of bakery specials and recommend bakery items to ensure they get the products they want and need
  • Gain and maintain knowledge of products sold within the department
  • Prepare bakery items per customer requests using proper bakery equipment and offer product samples to help customers discover new items
  • Provide customers with fresh products the correct portion size to prevent shrink
  • Use all equipment in bakery such as refrigerators, freezers, and ovens according to company guidelines
  • Partner with store management to develop and implement a department business plan to achieve desired results
  • Prepare and submit seasonal critiques for the sales and merchandising supervisor
  • Stay current with present, future, seasonal and special ads and inform associates of the same
  • Monitor and control expenses for the department
  • Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
  • Schedule routine price changes by updating shelf tags and promotional signs
  • Plan, organize and supervise the inventory process
  • Adhere to all food safety regulations and guidelines
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate personnel of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks or issues, and illegal activity including robbery, theft or fraud
  • Ability to work cooperatively in a high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Duties

  • Promote trust and respect among associates while communicating company, department, and job specific information
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Establish performance goals for department and empower associates to meet or exceed targets
  • Develop adequate scheduling to manage customer volume throughout hours of operation
  • Train and develop associates on performance of their job and participate in the performance appraisal process
  • Adhere to all local, state and federal laws, and company guidelines
  • Create an environment that enables customers to feel welcome, important and appreciated
  • Inform customers of bakery specials and recommend bakery items to ensure they get the products they want and need
  • Gain and maintain knowledge of products sold within the department
  • Prepare bakery items per customer requests using proper bakery equipment and offer product samples to help customers discover new items
  • Provide customers with fresh products the correct portion size to prevent shrink
  • Use all equipment in bakery such as refrigerators, freezers, and ovens according to company guidelines
  • Partner with store management to develop and implement a department business plan to achieve desired results
  • Prepare and submit seasonal critiques for the sales and merchandising supervisor
  • Stay current with present, future, seasonal and special ads and inform associates of the same
  • Monitor and control expenses for the department
  • Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
  • Schedule routine price changes by updating shelf tags and promotional signs
  • Plan, organize and supervise the inventory process
  • Adhere to all food safety regulations and guidelines
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate personnel of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks or issues, and illegal activity including robbery, theft or fraud
  • Ability to work cooperatively in a high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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