BAKERY/DEPT LEADER

Henderson, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holiday pay

Employee Discounts

Tuition Reimbursement

Job Description

Smith's Food and Drug is a leading grocery store chain based in Salt Lake City, Utah, with a proud legacy of serving customers since its merge with The Kroger Company in 1998. Operating over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming, Smith's represents a vital part of the Kroger family of companies. Known for its dedication to quality, community, and exceptional customer service, Smith's Food and Drug aims to feed the human spirit by bringing together diverse teams passionate about food and people. The company is committed to innovation and continuously creating amazing experiences for customers, communities, and employees with food at the heart of everything they do. With Smith's, people truly matter, and the company is invested in providing the ingredients necessary for employees to create their own recipes for success both at work and in life. Whether seeking part-time work or a long-term career path, Smith's offers fresh and exciting opportunities within a supportive, value-driven environment.

The Bakery Department Manager role is a key leadership position within Smith's Food and Drug. The manager embraces the Customer 1st strategy to deliver an outstanding customer experience by providing exceptional service and maintaining a safe, clean, and welcoming bakery environment that encourages repeat visits. This position is responsible for achieving sales and profit goals, monitoring and controlling quality assurance standards, and directing all functions and activities of the bakery department. Leading by example, the Bakery Department Manager demonstrates the company’s core values, including respect, honesty, integrity, diversity, inclusion, and safety. This role requires collaborating closely with associates to promote teamwork and empower employees to meet or exceed department targets. The manager is also tasked with training and developing staff, managing scheduling to align with customer demand, and ensuring adherence to all food safety regulations and company policies. Further responsibilities include maintaining product knowledge, assisting with budgeting and financial reviews, overseeing inventory, and ensuring compliance with safety programs. Smith's Family values growth and learning, offering vast potential for career advancement through comprehensive training programs and continuing education support. This role is perfectly suited to candidates who are caring, purpose-driven, and eager to develop professionally in a supportive team environment. The Kroger family of companies provides comprehensive benefits including healthcare coverage, flexible scheduling, paid time off, emotional and financial support, employee discounts, tuition reimbursement, and many opportunities for career growth, making Smith's Food and Drug a great place to build a career in the grocery and food service industry.

Job Requirements

Effective communication skills
knowledge of basic math
ability to handle stressful situations
current food handlers permit once employed

Job Qualifications

High school education or equivalent
management experience
bakery experience

Job Duties

Promote trust and respect among associates while communicating company, department, and job specific information
collaborate with associates and promote teamwork to help achieve company/store goals
establish performance goals for department and empower associates to meet or exceed targets
develop adequate scheduling to manage customer volume throughout hours of operation
train and develop associates on performance of their job and participate in the performance appraisal process
adhere to all local, state and federal laws, and company guidelines
create an environment that enables customers to feel welcome, important and appreciated
inform customers of bakery specials and recommend bakery items to them to ensure they get the products they want and need
gain and maintain knowledge of products sold within the department
prepare bakery items per customer requests using proper bakery equipment and offer product samples
provide customers with fresh products the correct portion size to prevent shrink
use all equipment in bakery such as refrigerators, freezers, and ovens according to company guidelines
partner with store management to develop and implement a department business plan to achieve desired results
prepare and submit seasonal critiques for the sales and merchandising supervisor
stay current with present, future, seasonal and special ads and inform associates of the same
monitor and control expenses for the department
assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
schedule routine price changes by updating shelf tags and promotional signs
plan, organize and supervise the inventory process
adhere to all food safety regulations and guidelines
reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
practice preventive maintenance by properly inspecting equipment and notify appropriate personnel of any items in need of repair
notify management of customer or employee accidents
report all safety risk, or issues, and illegal activity including robbery, theft or fraud
ability to work cooperatively in high paced and sometimes stressful environment
ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
ability to act with honesty and integrity regarding customer and business information
ability to follow directions and seek assistance when necessary to resolve customer and business issues
provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
must be able to perform the essential functions of this position with or without reasonable accommodation