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Bakery/Deli Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.75 - $17.00
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Tuition Reimbursement
associate discounts
flexible scheduling

Job Description

Kroger is a leading grocery retail company in the United States with a rich heritage that traces back to a small grocery store founded in Cincinnati over a century ago. Today, Kroger operates nearly 2,800 stores across 35 states under 28 different banners, making it the nation’s largest grocer. Known as America’s grocer, Kroger prides itself on its commitment to excellence in customer service, innovation, and community engagement. With a passionate and diverse workforce dedicated to the mission of Feeding the Human Spirit, Kroger is a company where people and food come together in a shared purpose. At Kroger, associates are valued and supported through a variety of comprehensive benefits aimed at their physical, emotional, and financial well-being. The company provides opportunities for continuous learning, career advancement, and a culture that embraces respect, honesty, integrity, diversity, inclusion, and safety.

Joining Kroger as a Grocery Clerk in the Bakery or Deli department offers an exceptional opportunity to contribute to the customer experience by providing outstanding service and quality products. This role involves actively engaging with customers to meet their needs, preparing and portioning bakery and deli items accurately, and maintaining product freshness and safety standards. The Grocery Clerk supports the department manager in achieving sales and profit goals while promoting a clean, safe, and welcoming environment that encourages customers to return. This position embraces Kroger’s Customer 1st strategy, fostering a culture where associates work together to deliver excellent service with integrity and respect.

Associates in this role are responsible for using bakery and deli equipment properly, including refrigerators, freezers, slicers, and ovens, while adhering to food safety guidelines and temperature logs. They also recommend products, offer samples, and inform customers about specials and product details to enhance their shopping experience. Additionally, Grocery Clerks play a key role in inventory management, labeling, packaging, and maintaining accurate stock levels to minimize shrink and ensure product availability.

At Kroger, the Grocery Clerk role goes beyond task completion; it is about creating memorable and positive interactions with customers. Associates help create an atmosphere where customers feel welcome, appreciated, and confident in the quality and safety of their food selections. The ability to manage conflict professionally and work cooperatively in a fast-paced environment is essential. Kroger values associates who demonstrate honesty, integrity, and a caring attitude toward customers and colleagues alike.

Whether pursuing a part-time position or a full career track, individuals joining Kroger as Grocery Clerks will benefit from flexible scheduling, paid time off, tuition reimbursement, and valuable employee discounts. Kroger’s robust training programs and industry-leading education initiatives support associates in realizing their potential and advancing within the company. This role is ideal for those passionate about food, customer service, and working in a team-oriented environment where every day brings new opportunities to make a difference.

Job Requirements

  • Customer service skills
  • effective communication skills
  • knowledge of basic math
  • ability to obtain current food handlers permit once employed

Job Qualifications

  • Customer service skills
  • effective communication skills
  • knowledge of basic math
  • ability to obtain current food handlers permit once employed
  • bakery or deli experience is helpful
  • retail experience

Job Duties

  • Create an outstanding customer experience through exceptional service
  • establish and maintain a safe and clean environment
  • assist the department manager in reaching sales and profit goals
  • monitor all established quality assurance standards
  • embrace the Customer 1st strategy and encourage associates to deliver excellent customer service
  • prepare items per customer requests using proper bakery equipment
  • offer product samples to customers to help discover new items
  • inform customers of bakery and deli specials
  • provide customers with fresh products in correct portion sizes
  • recommend deli or bakery items to customers
  • use bakery equipment according to guidelines
  • prepare foods according to food temperature logs and cooking instructions
  • measure, prepare, and mix ingredients according to recipes
  • package, label, and inventory ingredients and merchandise
  • check product quality and review sell-by dates
  • maintain and label department merchandise
  • report ordering and shipping discrepancies
  • locate products in the store for customers
  • stay current with seasonal and special ads
  • gain and maintain product knowledge
  • maintain inventory and stocking conditions
  • ensure proper temperatures in cases and coolers
  • promote trust and respect among associates
  • create a welcoming environment
  • adhere to food safety regulations
  • comply with safety procedures and report unsafe conditions
  • perform preventive maintenance on equipment
  • notify management of accidents
  • manage conflicts reasonably and cooperatively
  • act with honesty and integrity
  • seek assistance when necessary to resolve issues
  • provide support to minors, individuals with special needs, and older adults
  • perform essential job functions with or without accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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