
Job Overview
Compensation
Hourly
Range $13.00 - $17.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Pick 'N Save, a prominent grocery store chain based in Wisconsin, has been proudly serving communities across the state with 89 locations dedicated to providing quality products and exceptional customer service. Since merging with The Kroger Company in 2015, Pick 'N Save has continued to grow and evolve, integrating Kroger's extensive resources and core values into its daily operations. As a part of this larger family of stores, Pick 'N Save focuses on delivering value, quality, and service in a friendly and safe environment. Their commitment to respect, honesty, integrity, diversity, inclusion, and safety reflects the company’s dedication to both customers and employees alike.
The role of a Customer Experience Associate at Pick 'N Save involves creating outstanding customer experiences through exceptional service. This position is crucial in maintaining a welcoming and safe environment that encourages customers to return. Working closely with the department manager, the associate assists in reaching sales and profit goals for their department while ensuring all quality assurance standards are consistently met. The associate embraces the Customer 1st strategy, motivating associates to prioritize excellent customer service and uphold the company's core values. This role demands a proactive approach towards safety, cleanliness, and customer engagement, making it an excellent opportunity for individuals passionate about retail and customer satisfaction. This is a vital position that supports the store’s operational success and fosters loyalty among the community it serves. Join Pick 'N Save and be part of a team that values service excellence and community focus, growing your skills in a dynamic and supportive work environment.
The role of a Customer Experience Associate at Pick 'N Save involves creating outstanding customer experiences through exceptional service. This position is crucial in maintaining a welcoming and safe environment that encourages customers to return. Working closely with the department manager, the associate assists in reaching sales and profit goals for their department while ensuring all quality assurance standards are consistently met. The associate embraces the Customer 1st strategy, motivating associates to prioritize excellent customer service and uphold the company's core values. This role demands a proactive approach towards safety, cleanliness, and customer engagement, making it an excellent opportunity for individuals passionate about retail and customer satisfaction. This is a vital position that supports the store’s operational success and fosters loyalty among the community it serves. Join Pick 'N Save and be part of a team that values service excellence and community focus, growing your skills in a dynamic and supportive work environment.
Job Requirements
- high school diploma or equivalent
- at least 1 year of customer service or retail experience
- must be able to stand and walk for extended periods
- ability to handle multiple tasks simultaneously
- basic math skills
- reliable and punctual
- must be at least 18 years old
Job Qualifications
- high school diploma or equivalent
- previous retail or customer service experience preferred
- strong communication and interpersonal skills
- ability to work as part of a team
- commitment to upholding company core values
- willingness to learn and adapt in a dynamic environment
Job Duties
- create outstanding customer experience through exceptional service
- establish and maintain a safe and clean environment that encourages customer return
- assist the department manager in reaching sales and profit goals
- monitor all established quality assurance standards
- embrace the customer 1st strategy and encourage associates to deliver excellent customer service
- demonstrate company core values of respect, honesty, integrity, diversity, inclusion, and safety of others
Job Criteria
Experience
No experience required
Job Location
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