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Bakery/Deli Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.25 - $16.25
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Tuition Reimbursement
associate discounts
flexible scheduling

Job Description

Kroger, originating from a humble grocery store in Cincinnati over a century ago, has flourished into the nation's largest grocer, boasting nearly 2,800 stores across 35 states under 28 distinct names. As America's grocer, Kroger is deeply committed to fostering diverse teams passionate about food and people, united by a single purpose: to feed the human spirit. This dedication is evident in everything Kroger does, from innovation in grocery retail to cultivating enriching experiences for customers, communities, and employees alike. The company values respect, honesty, integrity, diversity, inclusion, and safety, building a culture where people truly matter and are empowered to succeed both professionally and personally. Kroger offers numerous opportunities for growth, comprehensive benefits, and an inclusive working environment, whether you are pursuing a part-time role or a new career track.

The role of Grocery Clerk in the Bakery/Deli department is pivotal in providing outstanding customer service and ensuring a safe, clean shopping environment that encourages repeat visits. This position involves assisting the department manager in meeting sales and profit objectives while upholding established quality assurance standards. At its core, this role calls for embracing the Customer 1st strategy by delivering exceptional service and fostering a welcoming atmosphere where customers feel valued and appreciated. The Grocery Clerk is responsible for preparing bakery and deli items using appropriate equipment, offering product samples to engage customers, and maintaining product freshness and quality. Knowledge of store layout, product offerings, and current promotions is essential to effectively assist and recommend items to customers.

Additionally, the Grocery Clerk plays a vital part in inventory management, food safety compliance, and equipment maintenance. This role demands a cooperative spirit to handle a fast-paced retail environment tactfully and cooperatively, with a strong emphasis on integrity and adherence to food safety regulations. Kroger supports growth and development by offering flexible scheduling, robust health coverage, tuition reimbursement, and impactful employee assistance programs. This position is ideal for individuals passionate about food, with a commitment to delivering memorable customer experiences and eager to grow within a reputable and forward-thinking company like Kroger.

Job Requirements

  • Customer service skills
  • effective communication skills
  • knowledge of basic math
  • ability to obtain current food handlers permit once employed
  • ability to work cooperatively in high-paced environments
  • ability to follow directions and seek assistance
  • honesty and integrity
  • ability to provide support to diverse customers
  • ability to perform essential job functions with or without accommodation

Job Qualifications

  • Customer service skills
  • effective communication skills
  • knowledge of basic math
  • ability to operate bakery and deli equipment
  • familiarity with food preparation and safety standards
  • ability to maintain product quality and inventory
  • team-oriented mindset
  • strong attention to detail
  • ability to manage conflict constructively

Job Duties

  • Create an outstanding customer experience through exceptional service
  • establish and maintain a safe and clean environment
  • assist the department manager in reaching sales and profit goals
  • monitor all established quality assurance standards
  • embrace the Customer 1st strategy and encourage associates to deliver excellent customer service
  • demonstrate the company’s core values
  • prepare bakery and deli items per customer requests
  • offer product samples to customers
  • inform customers of bakery and deli specials
  • provide fresh products with correct portion sizes
  • recommend deli or bakery items to customers
  • use bakery equipment according to company guidelines
  • prepare foods according to food temperature logs
  • measure and mix ingredients according to recipes
  • package, label, and inventory ingredients
  • check product quality for freshness
  • label, stock, and inventory department merchandise
  • report ordering and shipping discrepancies
  • maintain knowledge of product and store layout
  • ensure proper temperature maintenance in cases and coolers
  • promote trust and respect among associates
  • create a welcoming environment
  • adhere to food safety regulations
  • comply with safety procedures and report unsafe conditions
  • perform preventive maintenance on equipment
  • notify management of accidents
  • manage conflict reasonably and cooperatively
  • provide support to minors, individuals with special needs, and older adults
  • perform essential functions with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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