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Bakery/Deli Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.75 - $14.25
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Tuition Reimbursement
Employee Discounts
flexible schedule
Employee assistance program

Job Description

Kroger is a prominent American grocery retail company, renowned for being the nation’s largest grocer with nearly 2,800 stores spanning 35 states under 28 different banners. Established over a century ago from humble beginnings as a tiny Cincinnati grocery store, Kroger has evolved into a retail powerhouse dedicated to feeding the human spirit. At the heart of Kroger’s mission is a deep commitment to bringing together diverse teams who share an enduring passion for food and people. The company fosters an inclusive culture that values respect, honesty, integrity, diversity, and safety — all core tenets that shape the work environment and customer interactions.

Joining Kroger means becoming part of a family that values its associates and strives to provide meaningful opportunities for personal and professional growth. Kroger emphasizes comprehensive benefits, flexible scheduling, and valuable programs such as tuition reimbursement and emotional and financial support resources. Associates find themselves in a supportive setting where they are encouraged to embrace the Customer 1st philosophy and help create exceptional experiences for everyone who shops at Kroger.

The role of a Grocery Clerk focused on the Bakery and Deli departments offers an exciting opportunity to engage directly with customers by providing unparalleled service and product expertise. This position involves preparing bakery and deli items with care and precision, ensuring product freshness and quality, as well as contributing to the store’s sales and profit goals. Associates in this role are expected to actively promote the store’s specials, offer product samples, and inform customers about various offerings to enhance their shopping experience.

Beyond customer service, this role requires maintaining a safe, clean, and well-organized work environment, adhering to food safety regulations, and assisting with inventory management and merchandising. The Grocery Clerk will operate bakery equipment such as ovens, slicers, refrigerators, and freezers, following company guidelines to prepare food items correctly and consistently. Attention to detail is critical, including measuring ingredients properly according to recipes, labeling products accurately, monitoring product quality through sell-by dates, and keeping up-to-date with department standards and store promotions.

Working within a fast-paced retail grocery setting demands associates who can communicate effectively, manage conflict reasonably, and exhibit integrity in their actions. Employees must be able to cooperate with colleagues and customers alike, demonstrating patience and dedication even during high-volume periods. This position also supports vulnerable customers by providing direct assistance to minors, individuals with special needs, and older adults, helping to create a welcoming and inclusive store environment.

Kroger values the growth potential of its associates, offering extensive training programs and career development pathways that can lead to leadership roles or specialization within various departments. Whether seeking part-time employment or a full career path, individuals who are caring, energetic, and eager to learn will find gaining employment here both rewarding and inspiring. The company supports continuous education initiatives, financial wellness programs, and a multitude of benefits aimed at holistic well-being. Kroger's commitment to its employees resonates in the quality of service it delivers and the loyalty of its customers.

Job Requirements

  • Customer service skills
  • Effective communication skills
  • Knowledge of basic math
  • Ability to obtain current food handlers permit once employed

Job Qualifications

  • Customer service skills
  • Effective communication skills
  • Knowledge of basic math
  • Ability to obtain current food handlers permit once employed
  • Previous customer service experience preferred
  • Bakery or deli experience is helpful
  • Retail experience

Job Duties

  • Prepare items per customer requests using proper bakery equipment
  • Offer product samples to help customers discover new products
  • Inform customers of bakery and deli specials
  • Provide customers with fresh products with correct portion sizes
  • Recommend deli or bakery items to meet customer needs
  • Use bakery equipment following company guidelines
  • Prepare foods according to food temperature logs and cooking instructions
  • Measure, prepare, and mix ingredients using kitchen utensils and equipment
  • Package, label, and inventory ingredients and merchandise
  • Check product quality and review sell-by dates
  • Operate kitchen equipment including stove, slicer, fryer, etc.
  • Label, stock, and inventory department merchandise
  • Report product ordering or shipping discrepancies
  • Understand store layout and assist customers in locating products
  • Stay current with seasonal and special promotions
  • Gain knowledge of products to respond to questions and make suggestions
  • Maintain awareness of inventory and note discrepancies
  • Ensure proper temperatures in display cases and maintain logs
  • Promote a respectful and trustworthy environment among associates
  • Create a welcoming environment for customers
  • Adhere to food safety regulations
  • Comply with and promote safety procedures
  • Inspect equipment and report maintenance needs
  • Notify management of accidents
  • Work cooperatively in a fast-paced environment
  • Manage conflict reasonably and nonconfrontationally
  • Demonstrate honesty and integrity
  • Follow directions and seek assistance when needed
  • Support customers including minors, individuals with special needs, and older adults
  • Perform essential functions with or without accommodations

Job Criteria

Experience

Entry Level (1-2 years)


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