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Bakery/Deli Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.25 - $14.75
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Kroger is a leading American retail company and the nation's largest grocer, originating from a small Cincinnati grocery store more than a century ago and now operating nearly 2,800 stores across 35 states under 28 different names. Kroger takes immense pride in its diverse workforce, united by a common mission to Feed the Human Spirit. With an innovative spirit, Kroger prioritizes exceptional customer experiences, community engagement, and employee growth, placing food at the heart of everything it does. The company believes in fostering an inclusive environment where respect, honesty, integrity, diversity, and safety are core values that guide all associates in their daily operations. Kroger is committed to offering opportunities for both part-time roles and career advancement, making it an ideal place for those eager to learn, grow, and thrive in the grocery retail industry.

This role focuses on delivering outstanding customer experiences through exceptional service and maintaining a safe, clean environment that encourages customer loyalty. The Grocery Clerk position specializing in Bakery or Deli departments is integral to achieving departmental sales and profit goals alongside the department manager while ensuring quality standards are consistently met. Responsibilities include preparing and packaging bakery and deli items per customer requests, offering product samples to engage customers, and providing knowledgeable suggestions on product selections. The clerk will operate bakery equipment such as refrigerators, ovens, slicers, and more, adhering strictly to company guidelines and food safety regulations. An understanding of store layout and ability to locate products effectively enhances customer satisfaction. Additional duties involve maintaining accurate inventory records, ensuring proper temperature controls for perishable goods, and upholding store safety programs. The ideal candidate will embrace Kroger's Customer 1st strategy, fostering an environment that makes every customer feel welcome, important, and appreciated. This position offers comprehensive benefits including healthcare coverage, paid time off, employee assistance programs, tuition reimbursement, and pathways for professional growth within the company. Kroger supports its employees with flexible scheduling options, a broad spectrum of wellness resources, and a culture committed to the well-being and development of its associates.

Job Requirements

  • Customer service skills
  • effective communication skills
  • knowledge of basic math
  • ability to obtain current food handlers permit once employed

Job Qualifications

  • Customer service skills
  • effective communication skills
  • knowledge of basic math
  • ability to obtain current food handlers permit after employment
  • experience in bakery or deli preferred
  • retail experience

Job Duties

  • Create outstanding customer experience through exceptional service
  • maintain a clean and safe environment
  • assist department manager in sales and profit goals
  • monitor quality assurance standards
  • embrace Customer 1st strategy and encourage excellent customer service
  • prepare bakery and deli items using proper equipment
  • offer product samples to customers
  • inform customers of bakery and deli specials
  • provide fresh products and correct portion sizes
  • recommend items to customers
  • use bakery equipment according to company guidelines
  • prepare foods following food temperature logs and recipes
  • package, label, and inventory ingredients
  • check product quality and sell-by dates
  • label, stock, and inventory merchandise
  • report ordering and shipping discrepancies
  • locate products as requested by customers
  • stay current on ads and promotions
  • maintain knowledge of department products
  • ensure proper temperature logs and safety compliance
  • promote respect and trust among associates
  • answer customer questions
  • adhere to food safety regulations
  • identify and report unsafe conditions
  • perform preventive maintenance on equipment
  • notify management of accidents
  • manage conflict cooperatively
  • act with honesty and integrity
  • seek assistance to resolve issues
  • provide support to minors, individuals with special needs, and older adults
  • perform essential job functions with or without accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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