
Job Overview
Compensation
Hourly
Range $14.25 - $18.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
flexible schedules
Career development opportunities
Job Description
Mariano's is a renowned grocery store chain based in Illinois that proudly serves the Chicago Metropolitan area through more than 40 convenient locations. Since its merger with The Kroger Company in 2015, Mariano's has combined its commitment to exceptional customer service with the expansive resources and expertise of one of the largest supermarket operators in the United States. Mariano's continues to stand out as a community-focused grocery destination by delivering quality products, fresh selections, and a shopping experience that honors its core company values. These values include respect, honesty, integrity, diversity, inclusion, and safety, all of which are deeply embedded in the company culture and operational standards. With a dedication to maintaining an environment that is not only clean and safe but also welcoming and inviting, Mariano's prioritizes customer satisfaction as a central goal. This commitment plays a significant role in encouraging customers to return and making every visit enjoyable and successful. The role being offered focuses on creating an outstanding customer experience by providing exceptional service and supporting the department manager in various operational capacities. The position involves assisting with reaching sales and profit goals tailored to the department while actively monitoring the quality assurance standards that sustain Mariano's reputation for excellence. This employee will be responsible for upholding all aspects of the company’s quality and safety measures and consistently demonstrating the core values that define Mariano's culture. The position promises a fulfilling opportunity for individuals looking to join a dynamic and respected grocery retailer that values diversity and inclusion in its workforce. The role is designed for team members who are passionate about contributing to a positive shopping environment and achieving both customer satisfaction and business performance targets simultaneously. This comprehensive approach aims to foster an enjoyable workplace and a loyal customer base alike, supporting Mariano's ongoing growth in the vibrant Chicago Metro market.
Job Requirements
- High school diploma or equivalent
- ability to stand for extended periods
- availability to work flexible shifts including weekends and holidays
- good physical stamina
- willingness to learn and adapt
- customer-focused mindset
Job Qualifications
- Previous retail or grocery experience preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- commitment to customer service excellence
- teamwork and cooperation
- understanding of safety and cleanliness standards
- basic math and cash handling skills
Job Duties
- Create an outstanding customer experience through exceptional service
- establish and maintain a safe and clean environment that encourages customers to return
- assist the department manager in reaching sales and profit goals established for the department
- monitor all established quality assurance standards
- demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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