
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Baker's, based primarily in Omaha, Nebraska, is a proud member of The Kroger Company family since its merger in 2001. With 11 store locations across Nebraska, Baker's has become a trusted name in the grocery and bakery industry, committed to delivering quality food products and exceptional customer service. As part of the larger Kroger family, Baker's embodies a culture centered around the core values of respect, honesty, integrity, diversity, inclusion, and safety. This foundation enables the company to foster a workplace environment that values people and their contributions while focusing on community involvement and customer satisfaction. Baker's is dedicated to innovation, continuously enhancing the shopping experience through diverse teams passionate about food and the people they serve. They are devoted to creating amazing experiences for customers and associates alike with food at the heart of it all.
The role within Baker's bakery department is integral to maintaining the company's reputation for excellence in customer service and product quality. This position is primarily responsible for creating an outstanding customer experience by offering exceptional service that encourages repeat business. Candidates will assist the department manager in achieving sales and profit goals, while maintaining high standards for product quality and safety. The role involves actively engaging with customers to answer questions about products throughout the store, providing product samples to introduce new items, and preparing bakery items such as wedding cakes using proper bakery equipment. In addition, the individual will ensure product freshness by regularly checking quality, reviewing sell-by dates, and adhering to health and safety regulations. This role also involves stock management duties, including labeling, signing, and inventory control, as well as reporting discrepancies in orders or stock to management.
Beyond direct customer interactions and product handling, the bakery team member supports operational excellence by reinforcing safety programs, performing preventive maintenance on equipment, and complying with all health codes and company standards. Candidates must demonstrate strong communication skills, the ability to handle stressful situations, and knowledge of basic math for inventory and order management. The company offers flexible scheduling options in both full-time and part-time roles, making it accessible for candidates at various stages of their careers. Baker's also emphasizes employee growth through industry-leading training programs and offers comprehensive benefits aimed at supporting physical, emotional, and financial well-being. These benefits include healthcare coverage, paid time off, tuition reimbursement, and associate discounts, all designed to help employees thrive both professionally and personally. Baker's is committed to fostering an inclusive environment where all employees feel welcome, supported, and empowered to succeed. Whether you are seeking a new career path or a part-time position, Baker's provides opportunities to grow within the company and contribute to a meaningful purpose: To Feed the Human Spirit. Joining Baker's means becoming part of a community that values your potential and cares about your future.
The role within Baker's bakery department is integral to maintaining the company's reputation for excellence in customer service and product quality. This position is primarily responsible for creating an outstanding customer experience by offering exceptional service that encourages repeat business. Candidates will assist the department manager in achieving sales and profit goals, while maintaining high standards for product quality and safety. The role involves actively engaging with customers to answer questions about products throughout the store, providing product samples to introduce new items, and preparing bakery items such as wedding cakes using proper bakery equipment. In addition, the individual will ensure product freshness by regularly checking quality, reviewing sell-by dates, and adhering to health and safety regulations. This role also involves stock management duties, including labeling, signing, and inventory control, as well as reporting discrepancies in orders or stock to management.
Beyond direct customer interactions and product handling, the bakery team member supports operational excellence by reinforcing safety programs, performing preventive maintenance on equipment, and complying with all health codes and company standards. Candidates must demonstrate strong communication skills, the ability to handle stressful situations, and knowledge of basic math for inventory and order management. The company offers flexible scheduling options in both full-time and part-time roles, making it accessible for candidates at various stages of their careers. Baker's also emphasizes employee growth through industry-leading training programs and offers comprehensive benefits aimed at supporting physical, emotional, and financial well-being. These benefits include healthcare coverage, paid time off, tuition reimbursement, and associate discounts, all designed to help employees thrive both professionally and personally. Baker's is committed to fostering an inclusive environment where all employees feel welcome, supported, and empowered to succeed. Whether you are seeking a new career path or a part-time position, Baker's provides opportunities to grow within the company and contribute to a meaningful purpose: To Feed the Human Spirit. Joining Baker's means becoming part of a community that values your potential and cares about your future.
Job Requirements
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Job Qualifications
- Any retail experience
- Any bakery/cake decorating experience
- Effective communication skills
- Knowledge of basic math
- Ability to handle stressful situations
- Second language: speaking, reading and/or writing is desired
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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