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BAKERY/CAKE DECORATOR

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.65 - $20.65
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
Employee Discounts

Job Description

Mariano's is a renowned grocery retailer based in Illinois that merged with The Kroger Company in 2015. Since the merger, Mariano's has expanded its reach to proudly serve customers at over 40 stores across the Chicago Metro area. As part of the larger Kroger family of companies, Mariano's embraces a culturally diverse team that shares a passion for food and dedicated customer service. The company's mission, "To Feed the Human Spirit," reflects its commitment to creating remarkable experiences not only for customers but also for the communities it serves and its employees. At Mariano's, people are at the core of everything they do. The organization focuses on providing a welcoming and inclusive environment where employees and customers alike feel valued and supported. Mariano's offers abundant opportunities for growth and development, promoting both professional advancement and personal fulfillment within a supportive work culture. Whether you are seeking part-time employment or looking to build a fulfilling career path, Mariano's invites you to become part of its family, joining a team that values purpose, care, and continuous learning. The company prioritizes the well-being of its associates and customers through comprehensive benefits and a commitment to workplace safety and diversity.

This role focuses on delivering an outstanding customer experience through exceptional service in a retail bakery and grocery setting. As a vital part of the department, you will assist the department manager in achieving sales and profit goals while strictly adhering to quality assurance standards. Your responsibilities will include establishing and maintaining a safe and clean environment that encourages return visits from customers. Core values such as respect, honesty, integrity, diversity, inclusion, and safety underpin every aspect of this job. In this position, you will engage with customers by offering product knowledge, answering inquiries, and making product recommendations. You will handle bakery items that range from pastries and cookies to custom-decorated cakes, including wedding cakes, using proper baking equipment and techniques. Monitoring product quality and inventory, ensuring compliance with health regulations, and maintaining the visual presentation of merchandise are essential components of your daily duties. This role offers the chance to grow within the company through diverse career pathways and industry-leading training programs. Mariano's supports its associates by offering flexible scheduling, paid time off, healthcare coverage, tuition reimbursement, and valuable employee discounts. If you have a passion for food, enjoy providing excellent customer service, and aspire to develop your career in a thriving retail environment, this opportunity with Mariano's offers a rewarding and dynamic work experience that nurtures your potential and values your contributions.

Job Requirements

  • Any retail experience
  • Any bakery/cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills

Job Qualifications

  • Any retail experience
  • Any bakery/cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills
  • Second language speaking, reading and/or writing is desired

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Offer product samples to help customers discover new items or products they inquire about
  • Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
  • Recommend bakery items to customers to ensure they get the products they want and need
  • Check product quality to ensure freshness
  • review sell by dates and take appropriate action
  • Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
  • Decorate cakes, pastries, cupcakes, cookies and other bakery items
  • Label, stock, sign, and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Understand the store's layout and be able to locate products when requested by customer
  • Stay current with present, future, seasonal and special ads
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
  • Adhere to all local, state and federal health and civil code regulations
  • Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • notify management of customer or employee accidents
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Mid Level (3-7 years)


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