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BAKERY/CAKE DECORATOR

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Financial counseling
associate discounts
Tuition Reimbursement
Career development opportunities

Job Description

Metro Market, based in Wyoming, is a proud member of The Kroger Company family, having merged with Kroger in 2015. With 16 stores across the state, Metro Market serves a diverse customer base and is committed to delivering the highest quality food products and exceptional customer service. As part of the Kroger family of companies, Metro Market shares its mission to 'Feed the Human Spirit,' bringing together a passionate, diverse team dedicated to innovation, community involvement, and creating memorable experiences centered around food. This commitment is reflected in the respectful and inclusive culture Metro Market fosters, ensuring that employees and customers alike feel valued and supported.

Joining Metro Market means becoming part of a company that values people and provides opportunities for both personal and professional growth. Whether seeking part-time work or a pathway for a career, associates find a supportive environment that nurtures their success. Metro Market provides training and benefits that help associates thrive both at work and in life.

The Bakery Associate role at Metro Market plays a crucial part in creating an outstanding customer experience. This position is centered around delivering exceptional service by greeting customers warmly, answering questions, and providing recommendations from a well-informed standpoint about bakery products. The Bakery Associate is responsible for preparing bakery items, including wedding cakes, cupcakes, cookies, and pastries, while ensuring the high quality and freshness of all offerings through regular quality checks and adherence to food safety standards. Decorating cakes and other items with skill and creativity is a key part of the job.

Working closely with the department manager, the Bakery Associate helps meet sales and profitability goals while maintaining compliance with all quality assurance standards. This role is aligned with Metro Market's core values of respect, honesty, integrity, inclusion, diversity, and safety, ensuring a welcoming and secure environment for customers and coworkers alike.

An essential part of the position involves inventory management, product labeling, stocking, and monitoring sell-by dates to minimize waste and maintain fresh product availability. The Bakery Associate also handles equipment maintenance by inspecting tools, refrigerators, ovens, and freezers, reporting any needed repairs promptly. Safety remains a top priority in this role, requiring strict adherence to the health codes and company policies designed to protect employees and customers.

Associates in this role benefit from comprehensive support programs, including competitive wages, flexible scheduling, and rich benefits covering medical, dental, vision, and prescription coverage. Additional perks include paid time off, emotional and financial counseling through the Employee Assistance Program, employee discounts, tuition reimbursement up to $21,000 over a career, and numerous opportunities for career development and advancement. Metro Market commits to providing a work environment where every team member can grow and succeed, honoring the unique potential of each individual.

This role requires the ability to handle stressful situations with composure, effective communication skills, basic math knowledge, and retail or bakery experience. A second language is a plus but not required. The Bakery Associate is central to providing a friendly, informative, and inviting shopping experience that keeps customers returning and contributes to the overall success of Metro Market in the community.

Job Requirements

  • High school diploma or equivalent
  • Any retail experience
  • Any bakery/cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills
  • Must be able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Any retail experience
  • Any bakery/cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills
  • Second language speaking, reading and/or writing is a plus

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Offer product samples to help customers discover new items or products they inquire about
  • Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
  • Recommend bakery items to customers to ensure they get the products they want and need
  • Check product quality to ensure freshness
  • review sell by dates and take appropriate action
  • Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
  • Decorate cakes, pastries, cupcakes, cookies and other bakery items
  • Label, stock, sign, and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Understand the store's layout and be able to locate products when requested by customer
  • Stay current with present, future, seasonal and special ads
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
  • Adhere to all local, state and federal health and civil code regulations
  • Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • notify management of customer or employee accidents
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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