
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee Discounts
Tuition Reimbursement
Job Description
Smith's Food and Drug, based in Salt Lake City, Utah, is a prominent supermarket chain that became part of The Kroger Company family after their merger in 1998. Smith's proudly serves communities across over 140 stores spread throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As an integral member of Kroger, one of the largest retail grocery chains in the United States, Smith's is deeply committed to providing an exceptional shopping experience that centers on quality, convenience, and community engagement. The company embraces its core values of respect, honesty, integrity, diversity, inclusion, and safety to ensure a welcoming environment for both customers and employees alike. Their mission to "Feed the Human Spirit" reflects their dedication not only to nourishing customers with quality food but also to uplifting employees and communities.
Within this vibrant and dynamic setting, the Bakery Associate role plays a pivotal part in crafting an outstanding customer experience through exceptional service. This position is designed for individuals who are passionate about food and eager to contribute to a safe, clean, and inviting environment that encourages customers to return. The Bakery Associate works closely under the supervision of the department manager, assisting in reaching sales and profit goals and maintaining rigorous quality assurance standards. Responsibilities encompass a broad range of tasks such as preparing bakery items, including wedding cakes, decorating pastries and desserts, maintaining inventory accuracy, and engaging with customers to provide product knowledge and personalized recommendations.
This role demands a proactive and customer-focused attitude, effective communication skills, and the ability to handle stressful situations with poise. Associates are encouraged to show creativity and attention to detail in decorating bakery items while ensuring all food safety and hygiene standards are meticulously followed. The role offers an excellent opportunity to grow professionally within the company, benefiting from industry-leading training programs, supportive leadership, and a strong culture of teamwork and respect.
Smith's values the aspirations of its associates and supports their development through a comprehensive benefits package, flexible scheduling options, and substantial tuition reimbursement programs. Working as a Bakery Associate at Smith's Food and Drug is not just a job — it is a pathway to building a meaningful career, contributing to community well-being, and becoming part of a family that appreciates and nurtures its people.
Within this vibrant and dynamic setting, the Bakery Associate role plays a pivotal part in crafting an outstanding customer experience through exceptional service. This position is designed for individuals who are passionate about food and eager to contribute to a safe, clean, and inviting environment that encourages customers to return. The Bakery Associate works closely under the supervision of the department manager, assisting in reaching sales and profit goals and maintaining rigorous quality assurance standards. Responsibilities encompass a broad range of tasks such as preparing bakery items, including wedding cakes, decorating pastries and desserts, maintaining inventory accuracy, and engaging with customers to provide product knowledge and personalized recommendations.
This role demands a proactive and customer-focused attitude, effective communication skills, and the ability to handle stressful situations with poise. Associates are encouraged to show creativity and attention to detail in decorating bakery items while ensuring all food safety and hygiene standards are meticulously followed. The role offers an excellent opportunity to grow professionally within the company, benefiting from industry-leading training programs, supportive leadership, and a strong culture of teamwork and respect.
Smith's values the aspirations of its associates and supports their development through a comprehensive benefits package, flexible scheduling options, and substantial tuition reimbursement programs. Working as a Bakery Associate at Smith's Food and Drug is not just a job — it is a pathway to building a meaningful career, contributing to community well-being, and becoming part of a family that appreciates and nurtures its people.
Job Requirements
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
- Must be able to perform the essential job functions with or without reasonable accommodation
Job Qualifications
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
- Second language speaking, reading and/or writing preferred
- Ability to provide exceptional customer service
- Attention to detail in food preparation and decoration
- Familiarity with health and safety regulations
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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