
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.25 - $18.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
Paid Time Off
Employee assistance program
Tuition Reimbursement
Job Description
Smith's Food and Drug, headquartered in Salt Lake City, Utah, is a well-established supermarket chain that merged with The Kroger Company in 1998. Serving customers through more than 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming, Smith's is part of the vast Kroger family of companies. Known for its commitment to quality, community, and customer satisfaction, Smith's brings together diverse teams driven by a shared mission: To Feed the Human Spirit. The company prides itself on fostering an inclusive environment where respect, honesty, integrity, diversity, inclusion, and safety are core values. With a history of innovation and an unwavering focus on food and customer experience, Smith's aims to provide outstanding service and valuable products to the communities it serves.
In this role at Smith’s, you will be instrumental in creating an outstanding customer experience through exceptional service. You will be responsible for ensuring a safe and clean environment that invites customers to return time and again. Supporting the department manager, you will assist in achieving sales and profit objectives while maintaining quality assurance standards. This position embraces the company’s values and emphasizes a welcoming and knowledgeable presence on the floor. Whether guiding customers through product selections, answering questions, or preparing and decorating bakery items including wedding cakes, you will play a crucial role in elevating the customer’s shopping journey. Beyond customer interaction, duties include monitoring product quality and freshness, managing inventory, and adhering to safety and regulatory standards. Smith's provides extensive training programs and diverse career pathways, supporting your growth whether you are looking for part-time hours or a long-term career. The company also offers a comprehensive benefits package that supports physical, emotional, and financial well-being, making it an attractive workplace for those passionate about retail and community engagement.
In this role at Smith’s, you will be instrumental in creating an outstanding customer experience through exceptional service. You will be responsible for ensuring a safe and clean environment that invites customers to return time and again. Supporting the department manager, you will assist in achieving sales and profit objectives while maintaining quality assurance standards. This position embraces the company’s values and emphasizes a welcoming and knowledgeable presence on the floor. Whether guiding customers through product selections, answering questions, or preparing and decorating bakery items including wedding cakes, you will play a crucial role in elevating the customer’s shopping journey. Beyond customer interaction, duties include monitoring product quality and freshness, managing inventory, and adhering to safety and regulatory standards. Smith's provides extensive training programs and diverse career pathways, supporting your growth whether you are looking for part-time hours or a long-term career. The company also offers a comprehensive benefits package that supports physical, emotional, and financial well-being, making it an attractive workplace for those passionate about retail and community engagement.
Job Requirements
- Any retail experience
- any bakery/cake decorating experience
- ability to handle stressful situations
- knowledge of basic math
- effective communication skills
Job Qualifications
- Any retail experience
- any bakery/cake decorating experience
- effective communication skills
- knowledge of basic math
- second language speaking, reading and/or writing is desired
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- offer product samples to help customers discover new items or products they inquire about
- prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- recommend bakery items to customers to ensure they get the products they want and need
- check product quality to ensure freshness
- review sell by dates and take appropriate action
- use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- decorate cakes, pastries, cupcakes, cookies and other bakery items
- label, stock, sign, and inventory department merchandise
- report product ordering/shipping discrepancies to the department manager
- understand the store's layout and be able to locate products when requested by customer
- stay current with present, future, seasonal and special ads
- maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- adhere to all local, state and federal health and civil code regulations
- ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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