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BAKERY/CAKE DECORATOR

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.25 - $15.75
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
flexible scheduling

Job Description

Kroger is a leading American grocery retailer with a remarkable history that dates back over a century to its humble beginnings as a small grocery store in Cincinnati. Over the years, Kroger has grown exponentially to become the nation’s largest grocer, operating nearly 2,800 stores across 35 states under 28 different brand names. This impressive growth is a testament to their unwavering commitment to innovation, customer service, and a vibrant company culture.

As America’s grocer, Kroger takes immense pride in bringing together diverse teams driven by a passion for food and people, united by a common purpose: To Feed the Human Spirit. Kroger’s work culture is centered on respect, honesty, integrity, diversity, inclusion, and safety, ensuring employees feel valued and empowered. At Kroger, people matter. They strive not only to provide exceptional service to customers but also to create an environment where team members can thrive professionally and personally.

The bakery department at Kroger plays a vital role in enhancing customer experience by providing high-quality baked goods and exceptional customer service. The Bakery Associate position is a critical role aimed at creating outstanding customer experiences through exceptional bakery service and product expertise. This role involves assisting the department manager in meeting sales and profit goals while consistently maintaining established quality assurance standards and compliance with health and safety regulations.

A Bakery Associate at Kroger not only handles bakery products such as cakes, pastries, cookies, and other baked goods but also engages with customers by providing product information, answering questions, and offering product samples to enhance customer discovery and satisfaction. The associate is responsible for preparing bakery items, including wedding cakes, using proper bakery equipment and techniques. Decorating cakes and other bakery products requires skill, creativity, and attention to detail.

In addition to customer interaction and product preparation, the associate must monitor product quality to ensure freshness by checking sell-by dates and taking appropriate actions. Maintaining the bakery's stock, labeling, inventory, and placing orders while reporting any discrepancies to the department manager are also key responsibilities. The role demands good communication skills, basic math knowledge, the ability to work under stress, and preferably bilingual capabilities.

Beyond these operational tasks, the Bakery Associate contributes to safety and cleanliness by adhering to all local, state, and federal health codes and company policies related to food safety and loss prevention. The associate also reinforces safety protocols by identifying unsafe conditions and reporting maintenance needs or illegal activities.

The position offers flexibility with both part-time and full-time schedules and is ideal for individuals looking to grow their careers with one of the nation’s largest grocery retailers. Kroger offers comprehensive benefits focused on physical, emotional, and financial well-being, including healthcare, paid time off, employee assistance programs, and tuition reimbursement, supporting continuous learning and career advancement.

This role is best suited for individuals who are caring, purpose-driven, passionate about food, eager to learn, and committed to providing customers with an exceptional shopping experience. Joining Kroger as a Bakery Associate means becoming part of a dynamic team dedicated to community, innovation, and sustaining the values that have made Kroger an industry leader for over 100 years.

Job Requirements

  • Any retail experience
  • Any bakery/cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills

Job Qualifications

  • Any retail experience
  • Any bakery/cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills
  • Second language speaking, reading and/or writing

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Offer product samples to help customers discover new items or products they inquire about
  • Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
  • Recommend bakery items to customers to ensure they get the products they want and need
  • Check product quality to ensure freshness, review sell by dates and take appropriate action
  • Decorate cakes, pastries, cupcakes, cookies and other bakery items
  • Label, stock, sign, and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Understand the store's layout and be able to locate products when requested by customer
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
  • Adhere to all local, state and federal health and civil code regulations
  • Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • notify management of customer or employee accidents
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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