
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
training programs
Career growth opportunities
Job Description
Kroger, originating from a modest grocery store in Cincinnati over a century ago, has flourished into the largest grocer in the United States, boasting nearly 2,800 stores across 35 states and operating under 28 distinct names. As America's grocer, Kroger takes immense pride in uniting diverse teams passionate about food and community with a unified mission: To Feed the Human Spirit. With a rich legacy of innovation and service excellence, Kroger continually strives to create remarkable experiences not only for its customers and communities but also for its employees, placing food at the core of its operations.
At Kroger, people are valued deeply, prompting the company to cultivate a work environment that nourishes growth, purpose, and personal success. By offering comprehensive value and care, Kroger empowers its associates to develop their careers while balancing life’s demands. Whether someone seeks part-time work or a long-term career in a supportive, dynamic environment, Kroger presents fresh opportunities to thrive and advance. Their commitment to diversity, inclusion, integrity, and safety ensures a workplace where every associate feels respected and equipped for success.
The role we are hiring for is pivotal in delivering an outstanding customer experience through exceptional service within the bakery department. This position focuses on creating a welcoming, safe, and hygienic atmosphere that encourages customers to return, alongside assisting the department manager in achieving sales and profit objectives and maintaining all quality standards. Associates in this role embody Kroger’s core values—respect, honesty, integrity, diversity, inclusion, and safety—ensuring these principles are reflected in every customer interaction and daily task.
Responsibilities include engaging with customers to help them navigate and discover products, making personalized recommendations, preparing and decorating bakery items such as wedding cakes and pastries, and maintaining inventory accuracy. Associates also ensure compliance with health, safety, and merchandising regulations while proactively identifying safety risks and equipment maintenance needs. Effective communication skills and the ability to handle stressful situations are essential to perform successfully in this position. Additionally, associates are encouraged to enhance their skills, potentially leveraging bilingual abilities to serve a diverse customer base better.
Joining Kroger means benefiting from a wide array of comprehensive healthcare coverages including medical, dental, vision, and prescription plans, flexible scheduling with paid time off for holidays and sick days based on eligibility, and access to emotional and financial support through employee assistance programs and financial coaching services. The company fosters ongoing learning and professional development with up to $21,000 available for tuition reimbursement through its industry-leading continuing education program. Associates enjoy valuable discounts on food, travel, technology, and more, alongside abundant opportunities for growth through extensive training and diverse career pathways.
This position is ideal for individuals who are passionate about food, exceptional service, and who thrive in a fast-paced retail environment. By joining Kroger, associates become part of a family dedicated to nurturing the human spirit through quality products, innovative solutions, and heartfelt customer care.
At Kroger, people are valued deeply, prompting the company to cultivate a work environment that nourishes growth, purpose, and personal success. By offering comprehensive value and care, Kroger empowers its associates to develop their careers while balancing life’s demands. Whether someone seeks part-time work or a long-term career in a supportive, dynamic environment, Kroger presents fresh opportunities to thrive and advance. Their commitment to diversity, inclusion, integrity, and safety ensures a workplace where every associate feels respected and equipped for success.
The role we are hiring for is pivotal in delivering an outstanding customer experience through exceptional service within the bakery department. This position focuses on creating a welcoming, safe, and hygienic atmosphere that encourages customers to return, alongside assisting the department manager in achieving sales and profit objectives and maintaining all quality standards. Associates in this role embody Kroger’s core values—respect, honesty, integrity, diversity, inclusion, and safety—ensuring these principles are reflected in every customer interaction and daily task.
Responsibilities include engaging with customers to help them navigate and discover products, making personalized recommendations, preparing and decorating bakery items such as wedding cakes and pastries, and maintaining inventory accuracy. Associates also ensure compliance with health, safety, and merchandising regulations while proactively identifying safety risks and equipment maintenance needs. Effective communication skills and the ability to handle stressful situations are essential to perform successfully in this position. Additionally, associates are encouraged to enhance their skills, potentially leveraging bilingual abilities to serve a diverse customer base better.
Joining Kroger means benefiting from a wide array of comprehensive healthcare coverages including medical, dental, vision, and prescription plans, flexible scheduling with paid time off for holidays and sick days based on eligibility, and access to emotional and financial support through employee assistance programs and financial coaching services. The company fosters ongoing learning and professional development with up to $21,000 available for tuition reimbursement through its industry-leading continuing education program. Associates enjoy valuable discounts on food, travel, technology, and more, alongside abundant opportunities for growth through extensive training and diverse career pathways.
This position is ideal for individuals who are passionate about food, exceptional service, and who thrive in a fast-paced retail environment. By joining Kroger, associates become part of a family dedicated to nurturing the human spirit through quality products, innovative solutions, and heartfelt customer care.
Job Requirements
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Job Qualifications
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
- Second language: speaking, reading and/or writing (desired)
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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