BAKERY/BAKER

Smith's Food and Drug, based in Salt Lake City, Utah, is a prominent supermarket chain that has been proudly serving customers since its merger with The Kroger Company in 1998. With over 140 stores spanning Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming, Smith's is a trusted name in providing fresh, high-quality food and exceptional customer service to diverse communities. As part of the Kroger family of companies, Smith's benefits from a rich history of innovation and a shared commitment to excellent service, community involvement, and employee well-being. The company's mission, "To Feed the Human Spirit," reflects its dedication not only to nourishing customers through quality food but also to fostering a positive and inclusive environment for its employees and customers alike.

Smith's Food and Drug values diversity, integrity, and inclusion, and these core values guide everything from daily operations to long-term strategic goals. Working at Smith's means being part of a large, supportive family who believe that people matter. The company invests heavily in associates' growth, offering comprehensive benefits and career development programs, making it an ideal workplace for those looking to thrive in a dynamic retail environment.

The role of Bakery Associate at Smith's Food and Drug is vital to delivering an outstanding customer experience through exceptional service and high-quality bakery products. The Bakery Associate is responsible for creating and maintaining a safe, clean, and welcoming bakery environment that encourages customers to return. This position involves assisting the department manager in achieving sales and profit goals while monitoring all quality assurance standards. Embracing the Customer 1st strategy is essential, as associates are encouraged to deliver excellent customer service by conveying warmth, respect, and efficiency.

This role requires hands-on use of bakery equipment to prepare bakery items according to customer requests and company standards, ensuring product freshness and proper portion sizes. Associates offer product samples to customers, inform them of bakery specials, and respond knowledgeably to inquiries about bakery products. Maintaining product quality involves routinely checking sell-by dates and following food safety regulations and guidelines. The Bakery Associate also plays an important role in inventory management, including labeling, stocking, and reporting discrepancies promptly to management.

Working at Smith's also means actively fostering a positive atmosphere by promoting trust and respect among team members and customers. Safety is prioritized, with associates complying with safety procedures, identifying unsafe conditions, and reporting any accidents or irregularities. The position offers flexible scheduling options, allowing for full-time or part-time roles, and includes benefits such as health, dental, and vision insurance, paid time off, employee discounts, tuition reimbursement, and personal and financial support programs.

Ideal candidates for this role will bring effective communication skills, basic math knowledge, and the ability to handle stressful situations calmly and efficiently. While bakery and retail experience and proficiency in a second language are desirable, the company welcomes candidates who are eager to learn, passionate about food, and committed to providing excellent customer service. If you want to join a company that nurtures your career growth, values your contributions, and offers a supportive work environment, consider applying to become a Bakery Associate at Smith's Food and Drug today.