
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Prescription drug insurance
Paid holidays
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance
Job Description
Smith's Food and Drug, headquartered in Salt Lake City, Utah, is a prominent grocery retail chain that has proudly served its customers for decades. Since merging with The Kroger Company in 1998, Smith's has expanded its reach to include over 140 stores across several states including Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As a key member of the Kroger family of companies, Smith's champions a mission to 'Feed the Human Spirit,' combining a passion for food with a commitment to community and employee well-being. The company focuses on innovation and delivering exceptional customer experiences that bring together diverse teams dedicated to service excellence and community engagement.
Smith's Food and Drug prioritizes creating a workplace where people matter, recognizing that employees are the heart of the operation. The organization fosters an environment that supports personal and professional growth, providing associates with the tools and resources needed to thrive. Whether you’re interested in part-time work or seeking a new career path, Smith's offers meaningful opportunities to develop skills, advance careers, and contribute to a community-focused company culture.
The available role involves enhancing customer experiences through outstanding service in a department setting. The position demands establishing and maintaining a safe, clean, and inviting environment that encourages customer loyalty. Candidates will assist the department manager in achieving sales and profit goals, monitor quality assurance standards, and embrace the company’s Customer 1st strategy. The role also requires living by the company’s core values, including respect, honesty, integrity, diversity, inclusion, and safety.
Employees in this role are integral to bringing Smith’s mission to life by helping customers discover products, preparing bakery and other food items, and ensuring quality control. They will use various kitchen equipment to prepare items according to safety and recipe standards, provide friendly service to customers including answering questions and offering samples, and support inventory management. The position requires being detail-oriented and proactive in maintaining food safety and equipment functionality, all while fostering a positive atmosphere for both team members and customers.
Smith's and Kroger provide comprehensive benefits supporting associate well-being, including medical, dental, and vision coverage; flexible scheduling options; paid time off including holidays and sick leave; emotional and financial counseling services; associate discounts; tuition reimbursement opportunities; and career advancement possibilities through extensive training programs. This role is ideal for individuals passionate about food, customer service, and contributing to a company with a strong community ethos and reputable standing in the retail grocery sector. The opportunity offers a dynamic work environment where associates can grow their careers while making a positive impact on customers and colleagues alike.
Smith's Food and Drug prioritizes creating a workplace where people matter, recognizing that employees are the heart of the operation. The organization fosters an environment that supports personal and professional growth, providing associates with the tools and resources needed to thrive. Whether you’re interested in part-time work or seeking a new career path, Smith's offers meaningful opportunities to develop skills, advance careers, and contribute to a community-focused company culture.
The available role involves enhancing customer experiences through outstanding service in a department setting. The position demands establishing and maintaining a safe, clean, and inviting environment that encourages customer loyalty. Candidates will assist the department manager in achieving sales and profit goals, monitor quality assurance standards, and embrace the company’s Customer 1st strategy. The role also requires living by the company’s core values, including respect, honesty, integrity, diversity, inclusion, and safety.
Employees in this role are integral to bringing Smith’s mission to life by helping customers discover products, preparing bakery and other food items, and ensuring quality control. They will use various kitchen equipment to prepare items according to safety and recipe standards, provide friendly service to customers including answering questions and offering samples, and support inventory management. The position requires being detail-oriented and proactive in maintaining food safety and equipment functionality, all while fostering a positive atmosphere for both team members and customers.
Smith's and Kroger provide comprehensive benefits supporting associate well-being, including medical, dental, and vision coverage; flexible scheduling options; paid time off including holidays and sick leave; emotional and financial counseling services; associate discounts; tuition reimbursement opportunities; and career advancement possibilities through extensive training programs. This role is ideal for individuals passionate about food, customer service, and contributing to a company with a strong community ethos and reputable standing in the retail grocery sector. The opportunity offers a dynamic work environment where associates can grow their careers while making a positive impact on customers and colleagues alike.
Job Requirements
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Current food handlers permit once employed
Job Qualifications
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Current food handlers permit once employed
- Bakery experience
- Retail experience
- Second language (speaking, reading and/or writing)
- Promote trust and respect among associates
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Prepare bakery items per customer requests using proper bakery equipment
- Offer product samples to help customers discover new items or products they inquire about
- Inform customers of bakery specials
- Provide customers with fresh products that they have ordered and the correct portion size
- Recommend bakery items to customers to ensure they get the products they want and need
- Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare foods according to the food temperature logs and follow cooking instructions
- Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
- Adequately prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review "sell by" dates and take appropriate action
- Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Display a positive attitude
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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