Job Overview

diamond

Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
work-life balance initiatives

Job Description

The company is a dynamic retail establishment committed to delivering exceptional customer experiences through outstanding service. With a strong focus on creating a welcoming and safe environment, the company encourages customer loyalty by maintaining cleanliness and safety standards throughout the premises. Emphasizing the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety, the establishment fosters a positive and inclusive atmosphere for both customers and employees.

The role of the customer service assistant is pivotal in achieving the company’s sales and profit goals while ensuring that quality assurance standards are met consistently. This position requires a detail-oriented individual who embraces the Customer 1st strategy by motivating and guiding associates to provide exemplary service. By supporting the department manager, this role contributes directly to the financial and operational success of the department, making it a key element in the company’s overall strategy to enhance customer satisfaction and retention. If you are passionate about making a difference in a retail environment and thrive in a team-oriented setting, this role offers an excellent opportunity to grow and develop professionally while contributing to a company that values its people and customers alike.

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of customer service experience
  • Ability to communicate effectively
  • Strong organizational skills
  • Ability to maintain a safe and clean work environment
  • Willingness to work flexible hours
  • Commitment to company values

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service preferred
  • Strong interpersonal and communication skills
  • Ability to work well in a team
  • Demonstrated commitment to customer satisfaction
  • Knowledge of safety and cleanliness standards
  • Basic understanding of sales and profit goals

Job Duties

  • Create an outstanding customer experience through exceptional service
  • Establish and maintain a safe and clean environment
  • Assist the department manager in reaching sales and profit goals
  • Monitor all established quality assurance standards
  • Embrace the Customer 1st strategy
  • Encourage associates to deliver excellent customer service
  • Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety

Job Criteria

Experience

No experience required


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