Bakery Shift Leader

Burbank, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $17.87 - $18.00

Work Schedule

Flexible

Weekend Shifts

Benefits

hourly pay

Tips

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

401k

Daily Pay Option

Sprinkles associate card

Paid parental leave

Paid Time Off

Family Friendly Hours

Development and growth opportunities

Job Description

Sprinkles is a renowned bakery and dessert company known for its commitment to quality, innovation, and exceptional customer experiences. Established with the vision to bring joy through delectable baked goods, Sprinkles has expanded its presence to become a beloved brand among dessert enthusiasts. The company prides itself on maintaining a warm and welcoming environment for both its guests and associates, fostering a culture where passion for the product meets outstanding service. Sprinkles offers a supportive workplace that values diversity, inclusion, and growth, making it a top choice for professionals looking to thrive in the hospitality and bakery industry.

As a Shift Lead at Sprinkles, you will play a crucial role in the daily operations of the bakery, contributing to the overall success and reputation of the brand. This position is ideal for individuals who enjoy leadership and want to learn all aspects of bakery operations. You will work closely with the management team to ensure that policies and procedures are upheld while creating memorable experiences for our guests and supporting your peers. The Shift Lead serves as a role model within the bakery, embodying the Sprinkles culture and values each day. With competitive hourly pay plus tips and a comprehensive benefits package, this opportunity offers both financial rewards and career development within a vibrant and fast-paced setting. The role also provides family-friendly hours, paid parental leave, and options such as daily pay to appeal to associates seeking flexibility. If you are passionate about bakery products and customer service, and you thrive in leadership positions, this is the sweet spot to advance your career and be part of a team dedicated to excellence and community involvement.

Job Requirements

A passion and love of the Sprinkles product, brand, and experience
A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality
Ability to work a varying schedule including some weekends and holidays
Ability to communicate verbally while understanding and following written and verbal instructions from management
Can work well under pressure while maintaining a consistent pace throughout your shift
Ability to be on your feet for hours at a time
Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases
Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays
Tips are not guaranteed

Job Qualifications

A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality
Ability to communicate verbally while understanding and following written and verbal instructions from management
Can work well under pressure while maintaining a consistent pace throughout your shift
Ability to be on your feet for hours at a time
Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases
Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays

Job Duties

Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm
Manage guest experiences, including answering emails or collecting details on recent experiences as shared via phone, email, or online
Deliver exceptional guest service within the standards of management and Sprinkles policies - be a brand ambassador
Manage shift expectations and contribute to the Sprinkles culture and experience
Serve as a product expert by making recommendations as guests are ordering
Practice proper credit card cash handling procedures with a smile
Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable
Assist with all cleaning duties as stated on opening/closing and weekly checklists
Report to work as scheduled and fulfill requirements for duration of shift
Box, package, or plate cupcakes and other bakery goods as needed