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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.87 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
hourly pay
Tips
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Daily Pay Option
Sprinkles associate card
Paid parental leave
Paid Time Off
Family Friendly Hours
Development and growth opportunities
Job Description
Sprinkles is a renowned bakery and dessert company known for its commitment to quality, innovation, and exceptional customer experiences. Established with the vision to bring joy through delectable baked goods, Sprinkles has expanded its presence to become a beloved brand among dessert enthusiasts. The company prides itself on maintaining a warm and welcoming environment for both its guests and associates, fostering a culture where passion for the product meets outstanding service. Sprinkles offers a supportive workplace that values diversity, inclusion, and growth, making it a top choice for professionals looking to thrive in the hospitality and bakery industry.
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Job Requirements
- A passion and love of the Sprinkles product, brand, and experience
- A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality
- Ability to work a varying schedule including some weekends and holidays
- Ability to communicate verbally while understanding and following written and verbal instructions from management
- Can work well under pressure while maintaining a consistent pace throughout your shift
- Ability to be on your feet for hours at a time
- Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases
- Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays
- Tips are not guaranteed
Job Qualifications
- A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality
- Ability to communicate verbally while understanding and following written and verbal instructions from management
- Can work well under pressure while maintaining a consistent pace throughout your shift
- Ability to be on your feet for hours at a time
- Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases
- Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays
Job Duties
- Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm
- Manage guest experiences, including answering emails or collecting details on recent experiences as shared via phone, email, or online
- Deliver exceptional guest service within the standards of management and Sprinkles policies - be a brand ambassador
- Manage shift expectations and contribute to the Sprinkles culture and experience
- Serve as a product expert by making recommendations as guests are ordering
- Practice proper credit card cash handling procedures with a smile
- Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable
- Assist with all cleaning duties as stated on opening/closing and weekly checklists
- Report to work as scheduled and fulfill requirements for duration of shift
- Box, package, or plate cupcakes and other bakery goods as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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