Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Flexible work schedule
Free non-slip shoes (annually)
Birthday month PTO with complimentary cake
Company holidays off (Thanksgiving, December 25th-27th, and New Year's Day)
Medical insurance
Dental Insurance
Vision Insurance
vacation
401k
FSA
Paid sick time
Referral program
Pet rescue reimbursement
Pet insurance
Flexible return to work schedule for maternity leave
50% discount on desserts
Job Description
SusieCakes is a beloved bakery chain with 31 locations spread across California, Texas, and Tennessee. Renowned for its warm, nostalgic atmosphere combined with modern neighborhood bakery charm, SusieCakes specializes in creating old-fashioned, sentimental dessert favorites. From the rich aroma of freshly baked cakes, cupcakes, cookies, pies, and bars, every item is made from scratch daily using the freshest and finest ingredients. This dedication to quality and tradition is what sets SusieCakes apart from other bakeries and has made their signature Celebration Cake a staple on tens of thousands of birthday tables nationwide.
At SusieCakes, the focus is not only... Show More
At SusieCakes, the focus is not only... Show More
Job Requirements
- A high school diploma or GED required
- Must be able to speak, read and write English
- Must be able to stand for extended periods of time
- Ability to frequently walk, kneel, bend, and reach overhead
- Must be able to lift, move and carry up to 50 pounds
- Weekend availability is a must
- Ability to handle food safely and hygienically
- Must have strong interpersonal skills
Job Qualifications
- One year of experience in a customer service environment preferred
- Previous food handling experience in hospitality or food and beverage industry is a plus
- Attention to detail
- Excellent verbal and written communication skills
- Willingness to work in cross-functional roles as needed
- Ability to work flexible hours including weekends and holidays
Job Duties
- Greet and welcome guests warmly
- Connect with guests to deliver a premium guest service experience
- Handle guest orders and complete transactions accurately and efficiently
- Maintain service quality standards consistently
- Perform guest service tasks as needed including front-of-house and back-of-house support
- Ensure the bakery environment is clean, organized, and inviting
- Collaborate with team members to create a friendly and hospitable atmosphere
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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