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Bakery Clerk

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours

Job Description

Hy-Vee is a prominent grocery store chain known for its commitment to excellent customer service, quality products, and community involvement. Established as a leader in the retail grocery industry, Hy-Vee prides itself on fostering a supportive and friendly environment both for its customers and its employees. With a strong emphasis on teamwork and integrity, Hy-Vee has grown to become one of the most trusted names in grocery retail across the Midwest and beyond. Their mission is to provide "a helpful smile in every aisle," which is a promise reflecting their dedication to customer satisfaction and a pleasant shopping experience. This commitment to quality matches their desire to create an engaging workplace, where their associates are supported, valued, and equipped to contribute meaningfully to the company’s success.

The role of a Bakery Clerk at Hy-Vee is a critical position within the Bakery Department, focused on delivering excellent customer service while managing daily bakery operations. This non-exempt position involves a variety of tasks such as reviewing daily bakery orders, preparing and replenishing bakery products efficiently, and ensuring that the workspace meets Hy-Vee’s high standards for cleanliness and sanitation. The Bakery Clerk is responsible for representing the company with a courteous and friendly attitude that enhances the overall store environment.

Working at Hy-Vee as a Bakery Clerk means becoming part of a team that values partnerships, growth mindset, results orientation, customer focus, and professionalism. The clerk's duties extend beyond customer interaction to include monitoring the freshness and quality of bakery items, managing inventory through receiving and putting away products, as well as handling transactions at the bakery register. Attention to detail, multitasking, and the ability to work under pressure in a fast-paced retail environment are essential traits for success. Candidates will find themselves engaging with customers by providing personalized service, assisting in locating items, and responding to specific customer requests, always with a smile.

Moreover, the role demands a strong adherence to safety guidelines, personal hygiene standards, and company policies, ensuring a reputable and safe shopping environment. The physical nature of the job requires the ability to lift moderate weights and perform repetitive motions typical of bakery and retail work. Individuals in this role will be reporting to managerial staff including the District Store Director, Store Manager, and Bakery Department Manager. There are no subordinate positions reporting to the Bakery Clerk, emphasizing individual responsibility and initiative.

Hy-Vee offers more than just a grocery clerk job—it offers an opportunity to grow in a respected company with a stable work environment and a culture that values employee engagement and customer satisfaction. Employment at Hy-Vee is contingent upon passing a pre-employment drug screen, reflecting the company’s commitment to safety and professionalism. This bakery position is ideal for individuals who enjoy a collaborative team environment and take pride in serving the community through quality food products and excellent customer care. If you’re enthusiastic about bakery operations and customer interaction, the Bakery Clerk position at Hy-Vee presents a rewarding career path.

Job Requirements

  • Must be 18 years or older
  • Less than high school education or equivalent experience
  • Six months or less of related work experience
  • Ability to follow detailed but uninvolved written or verbal instructions
  • Ability to perform simple addition and subtraction
  • Ability to understand and follow verbal or demonstrated instructions
  • Must be able to carry out physical activities such as lifting up to 50 pounds occasionally
  • Ability to stand, walk, bend, kneel, reach, push, pull, grasp, feel, talk, hear, and perform repetitive motions
  • Must adhere to company hygiene and dress guidelines
  • Must pass pre-employment drug screen

Job Qualifications

  • Less than high school education or equivalent experience
  • Six months or less of similar or related work experience
  • Ability to follow detailed but simple verbal or written instructions
  • Ability to perform basic math like addition and subtraction
  • Ability to understand and follow verbal or demonstrated instructions
  • Strong communication skills
  • Teamwork and customer service orientation

Job Duties

  • Provides prompt, efficient and friendly customer service
  • Smiles and greets customers in a friendly manner
  • Makes an effort to learn customers’ names and address them personally
  • Assists customers by escorting them to products, securing items out of reach, loading or unloading heavy objects, and passing along customer requests
  • Reviews the status and appearance of food for freshness
  • Reviews orders for the day
  • Takes customer orders at the bakery counter
  • Works with co-workers as a team to ensure customer satisfaction and pleasant work environment
  • Practices proper sanitation procedures and maintains clean work area
  • Ensures adequate food supply and follows production list
  • Anticipates daily product needs
  • Prepares, finishes, and replenishes bakery products
  • Pulls product from cooler/freezer for baking
  • Checks in and stores product
  • Runs department registers and handles transactions
  • Removes trash timely
  • Maintains adherence to hygiene and dress standards
  • Adheres to company policies and reports to work on time

Job Criteria

Experience

Entry Level (1-2 years)


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