Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $14.50 - $18.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Training and development opportunities
Job Description
Roche Bros. is a well-established grocery store chain renowned for its commitment to quality, service, and community. With a rich history rooted in delivering fresh, high-quality products and exceptional customer service, Roche Bros. continues to serve its customers with dedication and care. The company values teamwork, respect, and a supportive work environment, fostering growth and satisfaction among its employees. Known for its fresh bakery section and a wide variety of products, Roche Bros. stands out as a preferred destination for grocery shopping, emphasizing product freshness and customer happiness.
The position available is for a Cake Decorator within the Bakery department at Roche Bros. This role is crucial in maintaining the high standards of the bakery by preparing and displaying products in a clean, neat, and expedient manner. The Cake Decorator ensures that all bakery items are fresh, rotated properly, and well-stocked for customers, while providing excellent customer service. This role involves not only decorating and preparing cakes to meet customer specifications but also managing inventory, operating bakery equipment, and adhering to sanitation standards. The Cake Decorator supports team morale by embodying the company's values of respect, support, and teamwork.
This full-time position offers an hourly wage ranging from $15.40 to $20.10, reflecting Roche Bros.’ commitment to fair and competitive compensation in accordance with Massachusetts Pay Transparency requirements. The role requires a proactive and detail-oriented individual who can thrive in a dynamic work environment with varying temperatures and frequent physical activity. Working closely with other associates, the Cake Decorator responds to customer inquiries, fills special orders including catering and wedding cakes, and maintains the bakery's visual appeal and product quality. The candidate must be capable of following detailed instructions, executing creative decorating techniques, and managing time efficiently to keep pace with the bakery's demands.
Overall, this position offers an opportunity to join a respected grocery chain’s bakery team, contributing to customer satisfaction through the artistry and care that goes into every baked good. Roche Bros. supports the professional development of its employees, encouraging ongoing training and adherence to company standards for product quality and sanitation. The Cake Decorator role is a blend of creativity, customer service, and operational skills, providing a fulfilling and engaging work experience in a busy retail environment.
The position available is for a Cake Decorator within the Bakery department at Roche Bros. This role is crucial in maintaining the high standards of the bakery by preparing and displaying products in a clean, neat, and expedient manner. The Cake Decorator ensures that all bakery items are fresh, rotated properly, and well-stocked for customers, while providing excellent customer service. This role involves not only decorating and preparing cakes to meet customer specifications but also managing inventory, operating bakery equipment, and adhering to sanitation standards. The Cake Decorator supports team morale by embodying the company's values of respect, support, and teamwork.
This full-time position offers an hourly wage ranging from $15.40 to $20.10, reflecting Roche Bros.’ commitment to fair and competitive compensation in accordance with Massachusetts Pay Transparency requirements. The role requires a proactive and detail-oriented individual who can thrive in a dynamic work environment with varying temperatures and frequent physical activity. Working closely with other associates, the Cake Decorator responds to customer inquiries, fills special orders including catering and wedding cakes, and maintains the bakery's visual appeal and product quality. The candidate must be capable of following detailed instructions, executing creative decorating techniques, and managing time efficiently to keep pace with the bakery's demands.
Overall, this position offers an opportunity to join a respected grocery chain’s bakery team, contributing to customer satisfaction through the artistry and care that goes into every baked good. Roche Bros. supports the professional development of its employees, encouraging ongoing training and adherence to company standards for product quality and sanitation. The Cake Decorator role is a blend of creativity, customer service, and operational skills, providing a fulfilling and engaging work experience in a busy retail environment.
Job Requirements
- Must be 18 years of age
- must be able to work as a team member and interact positively with customers
- must be able to read, write, speak, and understand English with ability to follow instructions
- ability to work a schedule based on the business needs of the store location
- authorized to work within the U.S.
Job Qualifications
- Must be 18 years of age
- able to work as a team member and interact positively with customers
- able to read, write, speak, and understand English
- ability to follow instructions
- ability to work a schedule based on the business needs of the store location
- authorized to work within the U.S.
- able to perform physical tasks including lifting up to 50 lbs, standing and walking for extended periods
- experience in customer service or bakery environment preferred
- good communication skills
Job Duties
- Commit to the golden rule and work with other associates to build a strong bakery team
- achieve the highest associate morale by working in a respectful, supportive and totally team oriented style
- train other associates as needed
- provide premier customer service, including greeting and responding to questions, assisting at the service counter, and offering product suggestions
- dynamically sell products by providing customers with information needed to make product-related decisions
- follow Roche Bros., Sudbury Farms guidelines for cake decorators
- write on cakes and prepare products to meet customer specifications
- ice, decorate, tray, package, label, price products for island refrigerated cases and maintain refrigerated service showcase
- fill customer special orders, including all catering platter offers and custom cake requests including wedding cakes
- assist with delivery and setup as needed
- operate the bakery department mixer
- prepare and wrap bakery-related products
- maintain Roche Bros., Sudbury Farms high standards for product freshness and sanitation
- organize and rotate stock in the decorator's section of the freezer and cooler
- process merchandise according to production guidelines and follow established sanitation standards
- practice the cleaner's creed and proper sanitation procedures
- stock display cases and rotate merchandise according to company policy and product code dates using first in, first out method
- receive and unload bakery products and store in designated area
- monitor and maintain the cooler, freezer, equipment, and work area to sanitation standards
- keep work area clean, orderly, and free from safety hazards and report hazards to management
- operate and clean bakery equipment and tools
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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