Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities

Job Description

This job opportunity is with a bakery, a type of retail establishment specializing in the production and sale of baked goods such as bread, pastries, cakes, and other fresh products. Bakeries are essential community businesses that provide daily fresh food items, often seasoned with unique recipes and local flair. The bakery environment tends to be fast-paced, customer-focused, and governed by strict safety and quality standards to ensure that every product meets customer expectations and regulatory requirements.

Working in a bakery retail setting requires a balance of operational efficiency, customer service prowess, and adherence to food safety standards. The Bakery Associate plays a crucial role in the daily operations of the bakery department by contributing to the overall customer experience and ensuring that products are fresh, appealing, and stocked to meet customer demands. This role also involves supporting an inclusive workplace culture that embraces diversity among team members, fostering collaboration and mutual respect.

The Bakery Associate is responsible for maintaining high standards for product availability, presentation, and quality, which ultimately drives customer satisfaction and repeat business. This position emphasizes excellent interpersonal communication as associates interact directly with customers to offer product information, assistance, and samples. Additionally, the role entails managing inventory levels accurately to minimize shrinkage and waste, along with preparation and packaging of products for sale to ensure compliance with company policies and food safety regulations.

Another critical aspect of this job is leadership within the department, albeit at an associate level, by encouraging teamwork, sharing essential company and department-specific communications, and promoting a safe work environment. Associates must be knowledgeable of safety procedures, including proper food handling, sanitation, and equipment use. Compliance with regulatory bodies such as the United States Department of Agriculture (USDA) and Department of Agriculture (DOA) is mandatory. The Bakery Associate also responds quickly and effectively to safety risks, product recalls, and other operational challenges.

This position requires varied shift work to meet the demands of bakery operations throughout the day. Associates should possess thorough knowledge of bakery equipment and tools, such as slicers, ovens, scales, and pricing guns, to efficiently perform their duties. The ability to work on one's feet for extended periods, perform repetitive tasks safely, and lift moderately heavy products up to 35 pounds, with some occasional lifting or pulling of heavier loads, is necessary.

Employment in this role demands integrity, reliability, and a positive attitude in addition to meeting specific qualifications such as being at least 18 years of age, authorization to work in the United States, and having completed pre-employment drug and background checks. High school diploma or GED is preferred but not mandatory, and bilingual language skills (English and Spanish) are advantageous. This position usually requires between 0-3 years of relevant experience and a strong focus on customer service, teamwork, and operational excellence.

Overall, the Bakery Associate position is ideal for individuals who enjoy working in a vibrant retail food setting, are passionate about high-quality baked goods, and are committed to enhancing the customer experience while upholding safety and regulatory standards.

Job Requirements

  • Must be 18 years of age
  • authorization to work in the United States or ability to obtain the same
  • successful completion of pre-employment drug testing and background check
  • strong customer service skills
  • exceptional interpersonal, motivational and communication skills
  • ability to operate bakery equipment according to company guidelines

Job Qualifications

  • High school diploma or GED preferred
  • 0 to 3 years of relevant experience preferred
  • strong customer service skills
  • effective interpersonal and communication abilities
  • ability to operate bakery equipment such as slicers, ovens, scales, knives, box cutters, and pricing guns
  • bilingual English and Spanish preferred

Job Duties

  • Create an environment that welcomes customers and fosters loyalty by providing courteous and knowledgeable service
  • maintain daily product availability, freshness, quality, and value on shelves
  • offer product samples and answer customer questions
  • fulfill customer special orders
  • promote teamwork and communication among associates
  • comply with all applicable laws and company policies
  • monitor inventory and stock conditions and report discrepancies
  • inspect products for quality and freshness and take appropriate action
  • prepare, package, label, and display products for sale
  • utilize production planning tools and follow discard and markdown procedures
  • ensure proper product temperature and maintain temperature logs
  • maintain safety standards through proper food handling, sanitation, and productivity
  • follow regulatory compliance for food safety standards including USDA and DOA regulations
  • execute product recalls and withdrawals promptly
  • identify and report safety hazards and unsafe conditions
  • notify management of accidents and illegal activities
  • ensure wage and hour policy adherence
  • promote a culture of safety and ensure associates receive necessary safety training
  • ensure use of personal protective equipment and proper equipment maintenance
  • perform other job-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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