Bakery- Assistant Manager

Boston, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $19.00

Benefits

competitive hourly wage

Health Insurance

Paid Time Off

Employee Discounts

Paid training

Supportive team environment

Opportunities for advancement

Job Description

This job opportunity is with a well-established retail company specializing in the operation and management of a bakery department within a larger store environment. The company's focus is to provide high-quality bakery products to customers while maintaining high standards of service, cleanliness, and product freshness. The business prides itself on creating a work environment that encourages team collaboration, supports employee growth, and delivers an excellent shopping experience. As a full-time position, the role offers a starting pay of $19.40 per hour, reflecting the company's commitment to competitive compensation for skilled bakery professionals.

The role of a bakery cook and prep... Show More

Job Requirements

Must be 18 years of age
High school diploma or equivalent
Successful experience in the bakery operation (i.e., merchandising, ordering, inventorying, and pricing)
Complete training in the bakery operation
Must be Servsafe certified
Ability to display initiative and work with limited supervision
Must be able to read, write, speak, and understand English, with the ability to follow instructions
Ability to work a schedule based on the business needs of the store location
Authorized to work within the U.S.

Job Qualifications

High school diploma or equivalent
Successful experience in the bakery operation (i.e., merchandising, ordering, inventorying, and pricing)
Complete training in the bakery operation
Must be Servsafe certified
Ability to display initiative and work with limited supervision
Must be able to read, write, speak, and understand English, with the ability to follow instructions
Ability to work a schedule based on the business needs of the store location
Authorized to work within the U.S.

Job Duties

Provide an open door atmosphere conducive to high associate morale and excellent customer service
Achieve the highest associate morale in the industry by managing in a style that is respectful, supportive and totally team oriented
Commit to the golden rule and work with other associates to build a strong bakery team
Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly and business-like manner
Ensure the department achieves the standards of performance as outlined in the work and merchandising plan and guarantee the best-trained bakery team in the industry through training in accordance with company policy and procedures
Possess good communication skills and the ability to conduct and facilitate department meetings
Ensure all new department associates receive proper review and indoctrination of job descriptions, goals, and objectives
Ensure fair and consistent treatment in administering discipline to promote high associate morale
Responsible for department associate's completion of the onboarding/e-learnings and checklists within 30 days of hire/entering the department
Conduct weekly sales meetings with bakery manager & associates to establish merchandising, sales and profit objectives
Responsible for assisting department manager in inventory, security and expense control of the department
Resolve customer complaints to the full satisfaction of the customer
Ensure the department is merchandised in accordance with the needs of the community
Order, receive, store, price, date, rotate and stock product and prepare product for display and sale
Keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates and always makes use of the oldest products first (first in, first out)
Effectively control proper storage limiting shrink and damaged goods
Achieve and maintain department's merchandising goals and standards in cooperation with store manager and department merchandisers and buyers (such as gross profit, presentation, etc.)
Ensure all wage and hour policies and regulations are adhered to and respond timely to all location mail, reports and records
Assist department manager with work schedules and breaks
achieve payroll consistently by scheduling with budget
Proof dough products, bake breads, cookies and other bakery product, and cook and prepare bakery products according to company guidelines
Prepare special orders as requested by customers (i.e. special occasion cakes, party platters, write on cakes/prepare product, etc.)
Offer product samples, answer product questions and offer assistance in finding or suggesting product selection
Delegate and use initiative, ingenuity and good judgment to act on opportunities and solve problems
Ensure company standards of safety, proper food handling practices, sanitation and productivity are achieved, along with practicing the cleaners creed and proper sanitation procedures
Monitor cooler and display area temperatures to ensure product quality
report refrigeration failure immediately
Ensure sales and work area are swept clean, orderly and free from safety hazards, and exercise proper safety practices when lifting or moving product or using equipment
Verify price checks for customers as needed
Ensure all product labels, signs and prices are aligned with product
Ensure department associates adhere to company dress code standard (i.e. name tags, personal hygiene, etc.)
Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement
Clean walls, fans and drains in bakery coolers, display cases and work area
Other duties assigned by management

Job Location

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