Baker - Hilton Norfolk The Main

Gold Key|PHR is a reputable hospitality company known for providing exceptional service within the food and beverage industry. The company's commitment to excellence and guest satisfaction is reflected in its rigorous training programs and standardized operating procedures. As a service-driven organization, Gold Key|PHR places high value on professionalism, teamwork, and continuous improvement, ensuring a supportive environment for both its staff and guests. This institution primarily operates within the hospitality sector, offering duties centered around culinary expertise, guest interaction, and operational efficiency. Their focus on quality, safety, and efficiency makes them a preferred employer for those seeking a career in the hospitality and food service field.

The Baker role at Gold Key|PHR is a critical culinary position focused on pastry production to support various company outlets, including restaurants, banquets, and in-room dining services. The person in this role is responsible for ensuring that all baked goods, including pastries, cakes, breads, chocolates, and other sweet items, meet the highest standards of quality and consistency. The Baker will manage the pastry station by adhering strictly to production recipes and governmental health safety standards, encompassing cleanliness, sanitation, and food safety. This role requires the ability to set up the station efficiently, maintain appropriate storage conditions for ingredients and finished products, and manage workflow to meet the expected volume of business.

This position is designated as Other employment type. While the specific salary is not provided, the role demands someone dependable with exemplary attendance and a strong work ethic who can operate effectively within a team-centric environment. The successful candidate will engage collaboratively with both guests and fellow associates, ensuring service culture and satisfaction are maintained. Strong communication skills and the capability to respond proactively to requests and operational needs are expected.

The responsibilities of this role extend beyond basic baking; the Baker will supervise production, maintain quality control over recipes and presentations, adhere to standard operating procedures including daily, weekly, and monthly checklists, and regularly communicate inventory statuses. Additionally, this role entails preparing for shift pars, managing equipment cleanliness and maintenance, and supporting team efforts. Health and safety compliance is paramount, and the Baker must promptly report unsafe conditions and ensure the workspace remains organized and sanitary. These combined duties make the Baker position essential for delivering a consistent, quality guest experience within Gold Key|PHR's diverse food service operations.