Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Benefits
Opportunities for training and development
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
WPI Catering is a prominent division of Chartwells Higher Ed, specializing in providing excellent culinary services primarily to educational institutions. Located at 100 Institute Road, Worcester, MA, the company is well-known for its commitment to quality, innovation, and customer satisfaction within campus dining environments. As part of Chartwells Higher Ed, which operates under Compass Group, WPI Catering emphasizes a culture of inclusiveness, customer service excellence, and continuous employee development. The company offers a dynamic workplace where associates are empowered to contribute meaningfully to the dining experience of students, staff, and visitors. WPI Catering supports its employees with competitive wages, a... Show More
Job Requirements
- At least two years of baking experience
- ability to work full-time with varying days and hours
- ability to perform physical tasks required by baking
- adherence to safety and sanitation standards
- effective communication skills
- willingness to comply with company policies
- ability to handle fast-paced production demands
- legal authorization to work in the United States
Job Qualifications
- At least two years of relevant baking experience
- ability to follow recipes and production standards accurately
- good customer service and communication skills
- knowledge of food safety and sanitation regulations
- ability to work in a fast-paced environment
- basic record-keeping skills
- ability to maintain cleanliness and organization in the work area
- teamwork and collaboration skills
Job Duties
- Bake breads, pies, cakes, cookies and other pastries as necessary per the provided production and catering sheets
- assists in production planning to meet daily requirements
- ensures proper food preparation by utilizing approved recipes, following prescribed production standards and use of proper equipment
- assists with the completion of production records to include waste tracking, used/unused portions and product shortages
- informs supervisor when supplies are low
- ensures proper presentation, food quality, portion control and maintenance of proper serving temperatures
- maintains sanitation and orderliness of all equipment, supplies and utensils within work area
- handles foods items appropriately and with all safety regulations in mind during preparation and service
- cleans equipment and workstation thoroughly before leaving the area for other assignments
- keeps display equipment clean and free of debris
- interacts with customers and resolves customer complaints in a friendly and customer-service oriented manner
- relays relevant concerns from customers directly to supervisors
- consistently exhibits ability to keep up with peak production and service calmly, accurately and efficiently
- checks to ensure that all food is presented, served and displayed per standards
- follows principles of sanitation and safety in handling food and equipment, ensuring corporate and OSHA safety standards are followed
- completes shift work as assigned in a timely and thorough manner
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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