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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.25 - $16.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Hy-Vee is a leading employee-owned supermarket chain recognized for its commitment to excellence and community-focused service. Operating across numerous locations, Hy-Vee prides itself on a work culture that emphasizes teamwork, respect, and customer satisfaction. The company’s mission is to provide a helpful smile in every aisle, promoting a helpful and positive shopping experience that encourages loyalty and trust among its customers. Known for its excellent employee relations, Hy-Vee ensures its workforce is engaged, trained, and supported to deliver outstanding service consistently. This bakery department role is an essential part of this promise, playing a crucial part in delivering high-quality baked... Show More
Job Requirements
- High school diploma or equivalent
- Over six months up to one year of related bakery experience
- Ability to solve practical problems
- Ability to perform arithmetic calculations with fractions, decimals, and percentages
- Physical ability to exert up to 50 pounds occasionally and 20 pounds frequently
- Visual acuity including color vision and depth perception
- Capable of physical activities including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Willingness to work daytime shifts
- Commitment to following sanitation procedures and maintaining cleanliness
- Reliable attendance and punctuality
- Successful completion of pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Over six months up to one year of similar or related bakery experience
- Ability to solve practical problems with limited standardization
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Skilled in copying data, interviewing for information, guiding people and providing basic direction
- Strong customer service skills
- Ability to work collaboratively with a team
- Good physical stamina for lifting and standing
- Knowledge of bakery equipment operation and maintenance
- Familiarity with sanitation and safety standards
- Excellent communication and interpersonal skills
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to products, securing products out of reach, loading or unloading heavy items, noting and passing along customer suggestions or requests, and enhancing the shopping experience
- Answers the telephone promptly and provides friendly, helpful service including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make-up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs for the day and subsequent days
- Inspects incoming product quality and quantity
- Understands bakery equipment use and follows up on maintenance issues
- Checks signage for correct labels on advertised items
- Reviews department for potential safety issues
- Operates as a lead with bakery clerks
- Prioritizes orders per customer and department manager requests
- Proofs necessary items
- Pulls product from freezer or cooler
- Practices proper sanitation and ensures the work area is clean and neat
- Maintains strict adherence to personal hygiene and dress guidelines
- Adheres to company policies and store guidelines
- Reports to work when scheduled and on time
- Orders supplies and merchandise for the department as directed
- Reviews products on shelf, re-merchandises, and disposes of outdated goods
- Writes department schedule and ensures employees are present and punctual in bakery manager’s absence
- Assists in other areas of store as needed
- Performs job-related duties and special projects as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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