Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.25 - $15.75
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Paid holidays

Job Description

Hy-Vee is a leading employee-owned supermarket chain known for its commitment to providing excellent customer service and quality products. Founded more than 85 years ago, Hy-Vee has grown to operate hundreds of stores across several states in the Midwest. With a mission centered around customer satisfaction and community involvement, Hy-Vee prides itself on maintaining a positive company culture driven by dedicated employees. The company's promise of "a helpful smile in every aisle" reflects its belief that employees are its greatest asset and their engagement directly impacts the overall shopping experience.

Hy-Vee operates as a full-service grocery store that includes departments such as bakery, deli, produce, and pharmacy. Its bakery department is an important part of the store, offering a wide variety of freshly baked products made daily to meet the needs and preferences of customers. The bakery team plays a critical role not only in producing high-quality goods but also in delivering excellent customer service, making Hy-Vee a favorite shopping destination.

The Baker position within Hy-Vee’s bakery department is a key role responsible for baking products for fulfilling orders and replenishing store displays. This is a non-exempt position, which means the role is eligible for overtime pay when applicable. The baker’s day-to-day activities revolve around preparing baked goods with precision and efficiency, ensuring all products meet Hy-Vee’s high standards of freshness and quality. The baker also ensures a positive shopping environment by extending courteous and friendly interactions to customers and colleagues alike.

The role requires a strong partnership approach, aiming to work collaboratively with team members and management to achieve bakery and store goals. Bakers at Hy-Vee are expected to have a growth mindset, continuously seeking to improve their skills, adapt to new baking techniques, and contribute to departmental success. Being results-oriented, the baker ensures timely production and display of bakery items while focusing on customer needs and satisfaction.

In addition to baking, the baker assists customers directly by greeting them warmly, answering questions, and providing guidance on product selections. The position involves responsibilities such as checking production schedules, inspecting quality of incoming goods, maintaining sanitation standards, and operating bakery equipment safely. Bakers often take a leadership role within the bakery team by guiding bakery clerks and managing workflow prioritization.

Hy-Vee emphasizes professionalism and strict adherence to company policies, including hygiene and safety guidelines. Employees must be physically capable of handling the demands of the role, which includes lifting heavy objects and enduring temperature variations in the work environment. The bakery is a fast-paced setting requiring multitasking, attention to detail, and strong organizational skills.

Employment at Hy-Vee is contingent upon passing a pre-employment drug screen, underscoring the company's commitment to maintaining a safe and productive workplace. The company offers a supportive work culture where employees’ efforts are recognized and rewarded. If you are enthusiastic about baking, enjoy working in a team-oriented environment, and are committed to outstanding customer service, the baker role at Hy-Vee provides a rewarding opportunity to grow your career in the grocery industry.

Job Requirements

  • High school diploma or equivalent
  • Over six months up to one year of similar or related experience
  • Ability to lift up to 50 pounds occasionally and 20 pounds frequently
  • Ability to perform physical activities including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
  • Visual ability including color vision, depth perception and field of vision
  • Must be able to interpret instructions and solve practical problems
  • Ability to comply with company hygiene and dress codes
  • Ability to work in a fast-paced environment with temperature extremes
  • Successful completion of pre-employment drug screen

Job Qualifications

  • High school diploma or equivalent
  • Over six months up to one year of similar or related experience
  • Ability to provide friendly and efficient customer service
  • Basic arithmetic skills including fractions, decimals and percentages
  • Ability to solve practical problems with limited standardization
  • Ability to operate bakery equipment
  • Good communication and interpersonal skills
  • Ability to follow sanitation and safety procedures
  • Leadership skills to operate as a lead with bakery clerks

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • Makes an effort to learn customers' names and to address them by name whenever possible
  • Assists customers by escorting them to products, securing products that are out of reach, loading or unloading heavy items, passing along customer suggestions and performing other tasks to enhance the shopping experience
  • Answers the telephone promptly and provides friendly, helpful service including taking product orders
  • Checks orders for the day and sets up a timeline and production schedule
  • Prepares, bakes, and fries all department products as needed
  • Reviews the status and appearance of products for freshness and pulls products by stale date
  • Invoices and puts away product as instructed by the department manager
  • Anticipates product needs for current and subsequent days
  • Inspects incoming product quality and quantity
  • Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
  • Checks signage for correct labels on advertised items
  • Reviews department for potential safety issues
  • Operates as a lead with bakery clerks
  • Prioritizes orders per customer and manager requests
  • Proofs necessary items
  • Pulls product from the freezer or cooler
  • Maintains proper sanitation procedures and keeps work area clean and neat
  • Maintains strict adherence to company hygiene and dress guidelines
  • Adheres to company policies and individual store guidelines
  • Reports to work on time when scheduled

Job Criteria

Experience

Entry Level (1-2 years)


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