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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.25 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and development opportunities
Job Description
Tim Hortons is a well-established and internationally recognized fast-food restaurant chain, primarily known for its coffee and baked goods. Founded in Canada, Tim Hortons has grown substantially over the years and now boasts thousands of locations worldwide, offering guests a friendly atmosphere coupled with high-quality products at reasonable prices. The company is deeply committed to delivering a consistent and enjoyable customer experience, emphasizing freshness, quality, and service. As a household name in the quick-service restaurant industry, Tim Hortons prides itself on its ability to provide fresh products daily through its Always Fresh program and maintain an inviting environment that encourages... Show More
Job Requirements
- Must be 16 years of age or older
- Ability to follow detailed procedures and standards
- Good communication skills
- Ability to multitask in a fast-paced environment
- Willingness to work flexible hours including early mornings, weekends and holidays
- Ability to stand for extended periods
- Basic math skills
Job Qualifications
- Must be at least 16 years of age
- Ability to follow detailed procedures and standards
- Strong communication and customer service skills
- Ability to work efficiently and as part of a team
- Basic math skills for inventory and recording purposes
- Willingness to learn and adapt in a fast-paced environment
Job Duties
- Follow the guaranteed Always Fresh procedure to ensure products are always fresh and accurate
- Adhere to product shelf life standards to maintain quality
- Deliver consistent and outstanding customer service by maintaining an appealing showcase
- Support speed of service targets by working quickly and efficiently to fill orders
- Execute service recovery promptly for customer concerns or complaints
- Follow all operations standards and guidelines for product preparation and equipment use
- Monitor fridge and freezer inventory and submit orders
- Prepare products minimizing food waste and record production and waste
- Respond to product needs from the restaurant front
- Assist in serving guests when necessary
- Take temperatures and record information in the Time & Temperature Log
- Clean and maintain the production area
- Follow all restaurant policies, procedures and standards
- Support a clean environment through regular cleanup, organization and stocking
- Follow proper hand washing techniques and sanitation guidelines
- Comply with occupational health and safety legislation
- Follow safe work practices and procedures
- Use personal protective equipment as required
- Report injuries, unsafe conditions, and incidents to management
- Avoid operating equipment in a manner that endangers anyone
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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