Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Health Insurance
Employee Discounts
Career development opportunities
training programs
Uniform allowance
401(k) retirement plan

Job Description

Quality Brand Group LLC is a reputable and well-established multi-store franchisee operating Dunkin' locations across Arizona, Colorado, Florida, Nevada, and Texas. As a proud franchisee of the nationally recognized Dunkin' brand, Quality Brand Group LLC is committed to maintaining high standards of quality and service that align with Dunkin's core values. The company focuses on fostering a positive work environment that encourages personal and professional growth, ensuring that every team member is empowered to deliver exceptional guest experiences. Quality Brand Group LLC prides itself on creating an inclusive and respectful workplace, where both team members and guests are treated with dignity and kindness. With multiple locations under its management, the company offers dynamic employment opportunities within the food service industry, aiming to build energized and passionate teams that contribute to the brand's ongoing success and reputation.

The Baker/Crew Member role at Quality Brand Group LLC offers a versatile opportunity for individuals seeking part-time employment as well as those interested in pursuing a career in restaurant management. This role is ideal for students or individuals looking to supplement their income while gaining valuable work experience in a fast-paced, customer-focused environment. As a cross-trained team member, the Baker/Crew Member is responsible for basic baking skills and general crew duties, playing an essential role in delivering the quality products and friendly service that guests expect from Dunkin'. This position involves preparing bakery products such as donuts following strict operational and quality standards while simultaneously providing enthusiastic customer service in a clean and efficient setting.

The role emphasizes teamwork, accountability, and a commitment to continuous learning, as employees receive specialized baking training and develop proficiency in multiple tasks. Bakers or crew members are encouraged to cultivate a positive team environment by arriving on time, respecting colleagues and guests, following communication protocols, and welcoming coaching and feedback. The company emphasizes a guest-centric approach where each team member is empowered to address customer needs promptly and uphold the highest standards of food safety, sanitation, and workplace cleanliness. Employees are expected to maintain personal appearance standards, including proper uniform attire.

This position requires physical capability to operate various restaurant equipment safely, including lifting up to 50 pounds and performing repetitive motions. Basic computer skills and fundamental math ability are necessary since part of the training is online, and team members handle monetary transactions. Quality Brand Group LLC offers a supportive atmosphere designed to motivate employees to take pride in their work while helping the business thrive through excellent service and operational excellence. The Baker/Crew Member position is an excellent gateway to advancing within the company, as many current restaurant managers started in similar roles, highlighting the organization's commitment to internal growth and career development.

Job Requirements

  • must be physically and mentally capable of performing job duties including lifting 30 to 50 pounds
  • minimum age requirements may apply
  • effective communication skills
  • punctuality and reliability
  • commitment to company policies and procedures
  • ability to work in a fast-paced environment
  • basic understanding of food safety and sanitation practices

Job Qualifications

  • basic computer skills
  • basic math skills
  • ability to learn restaurant equipment operation
  • strong customer service orientation
  • ability to work as part of a team
  • willingness to learn and be coached
  • ability to maintain a clean and safe work environment

Job Duties

  • promote a positive team environment
  • arrive on time and ready for shift
  • demonstrate respect and dignity toward team members and guests
  • follow store communication guidelines
  • accept coaching and feedback positively
  • hold oneself accountable for shift responsibilities
  • learn and execute multiple tasks including baking
  • prepare donuts and bakery products according to standards
  • see that each guest is satisfied with their experience
  • respond to guest needs and resolve problems urgently
  • adhere to brand and company operational standards
  • follow safety, food safety, and sanitation guidelines
  • maintain cleanliness of work and guest areas
  • comply with uniform standards

Job Criteria

Experience

Entry Level (1-2 years)


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