Baker

Lansing, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $11.00 - $14.25

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Training and Development

flexible scheduling

Job Description

Tim Hortons is a renowned international fast-food restaurant chain, widely recognized for its quality coffee and baked goods. With a rich history and a strong commitment to customer satisfaction, Tim Hortons has established itself as a beloved brand in the quick-service restaurant industry. The company operates numerous locations across various regions, focusing on fast, friendly, and consistent service. Its baking program plays a crucial role in maintaining the freshness and quality of its bakery items, integral to the brand's promise to its customers. The bakery team is dedicated to preparing a range of delicious baked goods, from fresh muffins and... Show More

Job Requirements

Must be 16 years of age or older
ability to follow detailed baking procedures
ability to work flexible hours including weekends and holidays
physical ability to stand for extended periods and perform repetitive tasks
willingness to adhere to health and safety guidelines
ability to communicate effectively with team and customers
basic literacy and numeracy skills

Job Qualifications

High school diploma or equivalent preferred
previous experience in baking or food preparation is an asset
strong communication and interpersonal skills
ability to work in a fast-paced environment
attention to detail and quality
basic math skills for inventory and production tracking
willingness to follow instructions and company procedures
friendly and customer-oriented demeanor
ability to work as part of a team and independently
knowledge of food safety practices is an advantage

Job Duties

Follow Always Fresh procedure to ensure products are fresh and accurate
adhere to product shelf life standards
deliver consistent customer service by maintaining appealing showcases with proper product variety and quantity
enhance customer service experience through friendly attitude and S.E.T. principles: Smile, Eye contact, Thank you
support speed of service targets by working quickly and efficiently
promptly execute service recovery for customer concerns or complaints
listen carefully and apologize for customer service issues
follow all operations standards and guidelines for product preparation and equipment operation
monitor fridge and freezer inventory and submit orders
prepare products minimizing food waste and record production and waste
respond to showcase and product needs from restaurant front
assist in serving guests when necessary
regularly take and log product and equipment temperatures
clean and maintain production areas
follow all restaurant policies, procedures and standards
support clean environment through regular cleaning, organization and stocking
follow proper hand washing and sanitation procedures
work in compliance with health and safety legislation
understand and follow safe work practices and use protective equipment
report injuries, illnesses, unsafe conditions and incidents
avoid unsafe operation of equipment or work practices that endanger safety

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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