Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
training programs
Retirement Plan

Job Description

Tim Hortons is a leading Canadian multinational fast food restaurant known primarily for its coffee and doughnuts. Established over five decades ago, Tim Hortons has become an iconic brand synonymous with community spirit, friendly service, and quality food and beverages. The company operates thousands of locations across North America and beyond, attracting millions of customers who enjoy its inviting atmosphere and extensive menu offerings ranging from hot and cold beverages to fresh bakery items and breakfast classics. Tim Hortons emphasizes a culture of teamwork, respect, and dedication to customer satisfaction, continually innovating to meet the evolving needs of its guests.

This Production Team Member role at Tim Hortons is central to delivering the exceptional guest experience that the brand is renowned for. As a Production Team Member, you will be responsible for ensuring customer satisfaction by producing high-quality finished bakery or menu items. Your pride in your work and commitment to excellence will shine through every item prepared and served. The role requires you to assist in customer service by responding to special requests in a friendly and professional manner, reinforcing the company’s reputation for outstanding hospitality.

Adhering strictly to Tim Hortons standards and guidelines, you will prepare products that meet the company’s quality and safety benchmarks. You will also operate kitchen equipment safely and efficiently, following all operational protocols. Maintaining a clean and organized work environment is a vital aspect of this job, including regular cleaning routines to uphold hygiene standards. Additionally, you will be expected to minimize food waste and ensure the freshness of all products served.

The position demands a high level of energy and passion for guest service, qualities that will make you an indispensable team member in this fast-paced setting. Your ability to multitask effectively and communicate clearly with your fellow team members will be critical to your success and the overall smooth functioning of the store. This role offers an opportunity to work in a supportive team environment where dedication and a strong work ethic are valued and recognized.

Job Requirements

  • ability to work with cleaning chemicals
  • ability to stand for long periods of time
  • ability to lift 10-50lbs

Job Qualifications

  • demonstrate a passion for customer service
  • enjoy working with a successful team in a safe environment
  • have a strong work ethic and commitment to the team
  • previous food preparation experience considered an asset
  • ability to work with food following food safety guidelines

Job Duties

  • produce quality finished bakery or menu items
  • assist in serving customers and respond to special requests
  • follow Tim Hortons standards and guidelines for product preparation
  • operate equipment according to operating guidelines
  • support a clean environment through regular clean up
  • maintain a neat and professional appearance
  • minimize food waste and maintain freshness of products

Job Criteria

Experience

Entry Level (1-2 years)


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