Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

flexible schedule
Paid training
employee discount
401K Matching

Job Description

Crumbl Cookies is recognized as the World's Premium Gourmet Cookie Company, renowned for its commitment to delivering exceptional, freshly baked cookies with unique flavors and outstanding customer service. Established as one of the fastest-growing national brands in the gourmet cookie industry, Crumbl Cookies has quickly gained a loyal customer base by redefining the cookie experience. The company prides itself on its dedication to quality, innovation, and a welcoming environment that encourages both employees and customers to feel valued and appreciated. From the moment a cookie is crafted in the kitchen to the personalized customer interactions at the store, every aspect of Crumbl Cookies is designed to ensure an enjoyable and memorable treat. The company culture fosters flexibility, growth, and employee satisfaction by offering benefits such as flexible scheduling, paid training, employee discounts, and 401k matching. This employment opportunity is ideal for individuals who are passionate about baking and customer service and who aspire to contribute to a rapidly expanding and dynamic company.

The role of Baker at Crumbl Cookies is pivotal in maintaining the high standards and reputation of the brand. Bakers at Crumbl Cookies are expected to be skilled, creative professionals who execute and understand recipes with precision and care. They perform thorough quality checks on both ingredients and finished products to ensure every cookie meets the company’s exacting standards. The position involves using various decorating techniques, including icing, glazes, and fillings to enhance the presentation and appeal of each baked item. Beyond baking, Bakers also interact directly with customers by greeting them warmly, answering their questions, and processing orders with accuracy and friendliness. The role requires maintaining a clean and organized work environment by sanitizing equipment, restocking supplies, and managing inventory and production records. Successful Bakers demonstrate efficiency, organization, attentiveness, and a strong understanding of baking principles along with excellent customer service skills. This role offers an enriching experience in a high-energy, fast-paced setting and is suited for individuals who thrive on creativity, teamwork, and delivering a delightful product to customers. Working at Crumbl Cookies means joining a team dedicated to excellence in baking and customer satisfaction, where every employee's contribution shapes the overall success and growth of the company.

Job Requirements

  • Strong communication, time and resource management, and planning skills
  • Attention to detail, especially when performing quality inspections on ingredients and products
  • Basic math and computer skills
  • Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create amazing baked goods
  • Flexibility to work around customer demands, including early morning, night, weekend, and holiday availability
  • Ability to work in a hot, hectic environment, stand, walk, bend, use hands, and appliances, and lift heavy items for extended periods

Job Qualifications

  • Strong communication skills
  • Time and resource management skills
  • Planning skills
  • Attention to detail
  • Basic math skills
  • Basic computer skills
  • Ability to work independently and as part of a team
  • Knowledge of baking techniques and food safety standards

Job Duties

  • Reading and understanding recipes
  • Measuring and combining ingredients and using mixers, blenders, heat sources, and other equipment to make cookies
  • Decorating and displaying the finished product
  • Testing ingredients and finished goods to ensure that each item meets food safety and quality controls
  • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service
  • Keeping records relating to deliveries, inventory, and production levels
  • Taking client information and ensuring that deliveries are fulfilled accurately and on time
  • Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift

Job Criteria

Experience

Mid Level (3-7 years)


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