Baker

Colorado Springs, CO, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $11.50 - $15.00

Benefits

flexible schedule

Career development opportunities

Employee Discounts

Paid training

Supportive team environment

uniform provided

Job Description

Quality Brand Group LLC is a prominent franchisee of Dunkin', operating a multi-store network across several states including Arizona, Colorado, Florida, Nevada, and Texas. As a well-established franchisee, Quality Brand Group LLC embodies the vibrant spirit and customer-first philosophy that Dunkin' is known for. The company prides itself on fostering an inclusive and dynamic workplace culture that emphasizes personal growth, respect, and teamwork. Employees at Quality Brand Group are not just team members but part of a larger family that values passion, dedication, and mutual respect. The establishment is committed to creating an environment where every guest experience is memorable, supported by training and empowerment of its staff to meet high standards of operational excellence and customer service.

The opportunity at Quality Brand Group LLC is for the role of a Baker/Crew Member, a pivotal position within the company that combines baking expertise with front-line guest service responsibilities. This part-time position is ideally suited for individuals seeking flexible work arrangements, such as students or those exploring career avenues in the food and beverage industry. The Baker/Crew Member role involves comprehensive training in baking as well as general crew duties to deliver a fast-paced, clean, and welcoming environment. The position requires individuals who are enthusiastic, detail-oriented, and have a passion for learning and customer service.

Bakers and Crew Members at Quality Brand Group LLC are cross-trained to handle a rich variety of bakery products, including preparing donuts and other baked goods according to stringent quality and safety standards. Beyond baking, crew members are also responsible for maintaining cleanliness, adhering to uniform standards, managing guest interactions positively, and ensuring that each visitor receives service that exceeds expectations. The job not only offers immediate hands-on experience in a thriving food service franchise, but it also serves as a development pathway to managerial roles. Many current restaurant managers started as crew members, highlighting the company's dedication to internal promotion and career growth.

In this role, teamwork is paramount. Employees are expected to show respect and dignity in all interactions and contribute to a positive team environment. They receive specialized training to hone their baking skills and operational efficiency, empowering them to take accountability for their tasks and respond adeptly to guest needs. This role is suited for someone who is physically capable, enjoys working in a team-oriented environment, and seeks to be part of a respected brand known for its commitment to quality and customer satisfaction. Being part-time, this position offers flexibility but also the potential to grow into a career with significant opportunities in restaurant management, depending on the individual's aspirations and commitment.

Job Requirements

must have basic computer skills
have basic math skills to be capable of counting money and making change
be physically and mentally capable of learning to operate standard restaurant equipment
be able to lift 30 to 50 pounds
be capable of using motions that entail pushing, pulling, stretching and continuous bilateral use of fingers and wrists
meet minimum age requirements as applicable

Job Qualifications

must have basic computer skills
have basic math skills to be capable of counting money and making change
be physically and mentally capable of learning to operate standard restaurant equipment
demonstrate ability to work well in a team environment
show enthusiasm for learning and adaptation to new tasks
possess good communication skills
be committed to quality and customer service

Job Duties

arrive in a timely manner and ready in position at the start of your scheduled shift
demonstrate respect and dignity in dealing with others including team members and guests
follow the communication guideline established in your store
respond positively to coaching and feedback and show passion for learning
hold yourself accountable for your designated responsibilities on your shift
dedicate yourself to learning and being capable of executing multiple tasks
receive specialized training in the baking functions of the restaurant and prepare donuts and other bakery products for the restaurant
always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant
feel empowered to respond to specific guest needs and resolve problems with a sense of urgency
adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training
follow all safety, food safety and sanitation guidelines including compliance with all applicable laws
maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed
adhere to uniform standards including hat, name tag, clean pressed apron and white collared shirt
dark blue jeans without any rips or holes and nonslip shoes are required