Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
Supportive team environment

Job Description

Quality Brand Group LLC is a prominent multi-store franchisee of Dunkin' with locations spanning Arizona, Colorado, Florida, Nevada, and Texas. As an established player in the quick-service restaurant industry, Quality Brand Group LLC prides itself on creating a dynamic and supportive work environment that fosters personal and professional growth for its team members. The company is driven by a commitment to delivering an exceptional guest experience every day, one guest at a time, making it a leader not only in the food and beverage sector but also as an employer known for respect and dignity in the workplace. Working within a successful, energized team culture, employees at Quality Brand Group can expect a workplace that values passion, teamwork, and dedication to excellence. The company is devoted to promoting opportunities for advancement, evident in its history of supporting crew members in their journey towards management roles.

The Baker position at Quality Brand Group LLC embodies this spirit of growth and team-oriented excellence. This role is ideal for individuals seeking part-time employment to supplement their education or other career pursuits, as well as those who desire a career path leading to successful management within the restaurant industry. Bakers are cross-trained in baking as well as general crew responsibilities, enabling them to prepare products in accordance with operational and quality standards while providing enthusiastic service in a high-energy, fast-paced environment. The role is not only about baking and food preparation but also about contributing to a positive team atmosphere and delivering memorable guest experiences. Bakers undergo specialized training to master the baking functions and product quality that Dunkin' is known for, preparing donuts and other bakery items to meet strict brand standards.

Bakers are essential members of the team who are expected to uphold a clean, safe, and inviting restaurant environment. They adhere to rigorously defined safety, sanitation, and food safety practices, ensuring compliance with applicable laws and company standards. They take responsibility for maintaining cleanliness, including stocking, trash management, and guest area upkeep. Professional appearance is also a critical aspect of the position, with uniform standards that include wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and non-slip shoes.

This role requires individuals who demonstrate respect and dignity toward their colleagues and customers, with an ability to accept coaching, communicate effectively, and take ownership of their responsibilities. A key part of the baker's duties is to prioritize guest satisfaction, responding swiftly and effectively to meet individual needs and resolve any issues that arise. Bakers play a considerable role in creating a fun and passionate work atmosphere that encourages personal career development. Quality Brand Group LLC acknowledges that many leadership team members began their careers as crew, showcasing the ample growth opportunities available to committed individuals. This position is ideal for individuals who are passionate about operational excellence and eager to learn and contribute within a vibrant team environment.

Job Requirements

  • must have basic computer skills
  • have basic math skills to be capable of counting money and making change
  • be physically and mentally capable of learning to operate standard restaurant equipment
  • minimum age requirements may apply

Job Qualifications

  • must have basic computer skills
  • some of the training is conducted online
  • have basic math skills to be capable of counting money and making change
  • be physically and mentally capable of learning to operate standard restaurant equipment
  • minimum age requirements may apply

Job Duties

  • arrive in a timely manner and ready in position at the start of your scheduled shift
  • demonstrate respect and dignity in dealing with others including team members and guests
  • follow the communication guideline established in your store
  • respond positively to coaching and feedback and show passion for learning
  • hold yourself accountable for your designated responsibilities on your shift
  • dedicate yourself to learning and being capable of executing multiple tasks
  • receive specialized training in the baking functions of the restaurant and prepare donuts and other bakery products for the restaurant
  • always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant
  • feel empowered to respond to specific guest needs and resolve problems with a sense of urgency
  • adhere to established brand and quality brand group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training
  • follow all safety, food safety and sanitation guidelines including compliance with all applicable laws
  • maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed
  • adhere to uniform standards including
  • hat, name tag, clean pressed apron and white collared shirt
  • dark blue jeans without any rips or holes and nonslip shoes are required

Job Criteria

Experience

Entry Level (1-2 years)


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