Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.25 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program

Job Description

Hy-Vee is a well-established and reputable supermarket chain recognized for its commitment to providing high-quality products and excellent customer service. Known for its slogan "a helpful smile in every aisle," Hy-Vee values a dedicated and engaged workforce that thrives on teamwork, professionalism, and a customer-first attitude. The company has built a strong community presence by offering a wide variety of fresh, wholesome food products, pharmacy services, and other retail offerings, making it a preferred destination for many shoppers. Hy-Vee is committed to creating a positive and inclusive work environment where employees can grow professionally while delivering exceptional service to customers.

The role of a Baker at Hy-Vee is a vital position within the Bakery department, focused on preparing baked goods to fulfill customer orders and maintain product availability on display shelves. This non-exempt position supports the company’s promise by ensuring that customers enjoy fresh, high-quality bakery products alongside friendly and efficient customer service. Bakers at Hy-Vee are expected to embody core competencies such as partnership, a growth mindset, results orientation, customer focus, and professionalism. Working under the guidance of various management staff including the District Store Director and Bakery Department Manager, the Baker also acts as a leader for other bakery team members such as Apprentice Bakers and Bakery Designers.

The primary responsibilities revolve around operating bakery equipment, managing production schedules, and ensuring quality control by inspecting product freshness and pull dates. Bakers work to meet daily and future product needs by coordinating orders, monitoring inventory, and maintaining a clean, safe work environment, all while providing excellent service to enhance the customer shopping experience. The position involves a blend of technical baking skills and customer service, requiring attentiveness to detail, strong organizational abilities, and the physical capacity to handle the demands of baking and display work.

Bakers are expected to proactively communicate with customers, help locate products, and handle special orders with professionalism and a positive attitude. They must also comply with health and safety regulations, follow strict personal hygiene standards, and contribute to the overall success of the bakery team by supporting colleagues and taking initiative. Physical requirements include the ability to lift up to 50 pounds occasionally and perform various physical movements such as stooping, standing, reaching, and repetitive motions throughout their shift. The work environment can be fast-paced, with exposure to temperature extremes, noise, and bakery equipment hazards.

Hy-Vee provides an inclusive and supportive workplace culture, from daily operations to employee development opportunities. Those joining as Bakers can expect a role offering both challenges and rewards, contributing to the company's ongoing commitment to superior customer satisfaction and product excellence. Employment with Hy-Vee also includes important policies such as pre-employment drug screening to ensure a safe and reliable workforce. If you have a passion for baking, customer service, and working in a dynamic retail setting, the Baker position at Hy-Vee represents a promising career opportunity to grow and succeed.

Job Requirements

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Six months to one year of relevant bakery or food production experience
  • Ability to lift up to 50 pounds occasionally
  • Ability to perform physical activities such as stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, and hearing
  • Must pass a pre-employment drug screening
  • Willingness to work in a fast-paced environment with exposure to temperature extremes, noise, and bakery-related hazards
  • Availability to adhere to scheduled work hours and maintain punctuality

Job Qualifications

  • High school diploma or equivalent
  • Over six months up to one year of similar or related bakery experience
  • Knowledge of bakery equipment use and maintenance
  • Ability to solve practical problems and interpret instructions
  • Proficient in arithmetic calculations involving fractions, decimals, and percentages
  • Strong customer service skills
  • Ability to perform physical tasks and repetitive motions
  • Good communication and interpersonal skills

Job Duties

  • Provide prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions
  • Smile and greet customers in a friendly manner
  • Make an effort to learn customers' names and address them by name whenever possible
  • Assist customers by escorting them to products, securing out of reach items, loading or unloading heavy items, and passing along suggestions
  • Answer telephone promptly and take product orders
  • Check orders and set up timeline and production schedule
  • Prepare, bake and fry all department products as needed
  • Review product freshness and pull by stale date
  • Invoice and put away product
  • Anticipate product needs for current and subsequent days
  • Inspect incoming product quality and quantity
  • Understand and address bakery equipment issues
  • Check signage for correct labels
  • Review department for safety issues
  • Operate as a lead with bakery clerks
  • Prioritize orders as per requests
  • Proof necessary items
  • Pull product from freezer or cooler
  • Practice proper sanitation and maintain clean work area
  • Maintain adherence to hygiene and dress guidelines
  • Adhere to company policies and store guidelines
  • Report to work on schedule and on time

Job Criteria

Experience

Entry Level (1-2 years)


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