Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $21.25
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Work Schedule

Standard Hours

Job Description

Hy-Vee is a renowned employee-owned supermarket chain operating across the Midwest, dedicated to providing exceptional customer service and a wide range of quality products. With a strong commitment to community values and customer satisfaction, Hy-Vee has built a reputation for being a dependable shopping destination where customers can find everything from fresh groceries to household essentials. The company prides itself on maintaining a positive and supportive work culture, often emphasizing teamwork, integrity, and a helpful attitude. Known for their slogan "a helpful smile in every aisle," Hy-Vee is committed to creating a welcoming environment for both customers and employees.

The role of Baker at Hy-Vee offers an exciting opportunity to join their Bakery Department, responsible for baking fresh products to fulfill orders and replenish bakery displays. This non-exempt position requires a professional who is customer-focused and reliable, ensuring the highest standards of product quality and customer service are consistently met. Bakers at Hy-Vee play a critical role in contributing to the overall customer experience by providing courteous and friendly service in every interaction. They work closely with the Bakery Department Manager and other team members, leading and supporting apprentices and other bakery staff when necessary. The hourly wage ranges from $17.00 to $21.25 based on experience, reflecting the company’s investment in skilled, dedicated bakery personnel.

As a Baker at Hy-Vee, individuals are expected to exhibit core competencies including growth mindset, results orientation, professionalism, and partnership to foster a collaborative and efficient work environment. The role demands a strong sense of responsibility, a commitment to safety and sanitation, and the ability to manage multiple tasks efficiently under the fast-paced conditions typical in bakery operations. The Baker will be involved in various activities such as preparing and baking products, managing production schedules, handling customer orders, inspecting product quality, and maintaining clean and orderly working areas. Additionally, the Baker serves as a lead person in the bakery, overseeing bakery clerks and ensuring all department processes are followed accurately. Maintaining strict adherence to hygiene standards and company policies are essential elements of the role.

This position also involves physical work requiring the ability to lift up to 50 pounds occasionally, extensive standing, walking, and other physical movements necessary in food production. Working conditions include exposure to flour, temperature fluctuations, noise, and cleaning chemicals, demanding resilience and careful attention to safety. Bakers use a variety of specialized bakery equipment such as mixers, ovens, proof boxes, fryers, sheeters, and packaging machines, requiring both skill and care in their operation.

Working at Hy-Vee as a Baker means being part of an organization that values the contributions of its workforce and supports ongoing development. This role is well-suited for individuals who enjoy baking, have strong interpersonal skills, and strive to deliver outstanding customer service in a dynamic retail environment. The company also requires candidates to pass a pre-employment drug screen to maintain a safe and healthy workplace. If you are ready to contribute to a positive work environment and help bring smiles to customers’ faces, a Baker position at Hy-Vee is an excellent opportunity to grow your career in retail bakery services.

Job Requirements

  • High school diploma or equivalent
  • Six months to one year of bakery or related experience
  • Ability to lift up to 50 pounds occasionally and up to 20 pounds frequently
  • Ability to perform physical activities including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions
  • Ability to work in fast-paced environment with exposure to flour, noise, temperature extremes, dampness, vibrations and cleaning chemicals
  • Successful completion of pre-employment drug screen
  • Strong customer service orientation
  • Commitment to safety and sanitation guidelines

Job Qualifications

  • High school or equivalent experience
  • Over six months up to one year of similar or related experience
  • Ability to solve practical problems with limited standardization
  • Arithmetic skills including fractions, decimals, and percentages
  • Ability to copy data accurately and provide basic guidance and direction
  • Customer service skills
  • Ability to operate bakery equipment safely

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
  • Makes an effort to learn customers’ names and to address them by name whenever possible
  • Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
  • Checks orders for the day and sets up a timeline and production schedule
  • Prepares make up, bakes, and fries all department products as needed
  • Reviews the status and appearance of product for freshness and pulls by stale date
  • Invoices and puts away product as instructed by the department manager
  • Anticipates product needs, not only for the current day but subsequent days
  • Inspects incoming products quality and quantity, e.g. mispicks
  • Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
  • Checks signage for correct labels on ad items
  • Reviews department for potential safety issues, e.g. hot racks or knobs in hot water
  • Operates as a lead with bakery clerks
  • Prioritizes orders as per customer and department manager request
  • checks orders (not only special orders, but future orders for the day)
  • Proofs necessary items
  • Pulls product from the freezer or the cooler
  • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time

Job Criteria

Experience

Entry Level (1-2 years)


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