Baker

Fort Smith, AR, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $12.50 - $16.25

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

flexible schedule

Career Development

Job Description

Harps is a well-established grocery store chain known for its commitment to providing customers with the best overall value by offering competitive prices, high-quality products, freshness, friendly service, and a clean shopping environment. With a dedication to building lasting relationships with customers and associates alike, Harps has earned a trusted reputation in the grocery retail industry. The company focuses on delivering exceptional customer service by anticipating and exceeding customer needs while fostering a positive work culture among its team members. Harps stands out as a community-focused retailer that values teamwork, integrity, and professionalism.

The role of a Baker at Harps is pivotal in ensuring the bakery department operates smoothly and efficiently while maintaining the highest standards of product quality and customer satisfaction. This full-time position requires a hands-on approach to bakery department operations, including the preparation, production, and replenishment of fresh bakery items. As a Baker, you will be responsible for supporting the department's readiness by managing staffing needs, price maintenance, inventory controls, and adhering to all company policies and procedures. Your role also includes ensuring that all bakery products are produced according to strict food safety and quality standards, properly packaged, wrapped, weighed, priced, and labeled according to regulatory requirements.

In addition to production responsibilities, you play a crucial role in inventory management including ordering, receiving, invoicing, and handling back stock and returns. You will be expected to maintain the cleanliness of the bakery department using approved cleaning chemicals and equipment while observing company and health safety guidelines. Operating and maintaining bakery tools and equipment safely is an essential part of the job, as are problem-solving and critical-thinking skills. The ability to recognize and resolve issues efficiently supports smooth operations and excellent customer experiences.

Building strong relationships is integral to success in this role. As a Baker at Harps, you will demonstrate conscientiousness, professionalism, and a dedication to customer service excellence by embodying the company’s SMILE program guidelines. You will treat customers and colleagues with respect, empathy, and fairness while maintaining a high sense of integrity and accountability. The position also requires adaptability to shifting priorities and a flexible schedule that may include early mornings, evenings, weekends, and holidays.

The Baker role not only contributes to meeting the financial goals of the bakery department but also directly enhances the overall shopping experience for Harps customers. By focusing on quality, safety, and customer satisfaction, the Baker helps uphold Harps’ mission to provide the best overall value and build a reputation for excellence within the community. This is an opportunity for individuals passionate about baking and retail who take pride in their workmanship and wish to grow in a dynamic, customer-focused work environment.

Job Requirements

must be at least 18 years of age
high school diploma or G.E.D. equivalent preferred
ability to work a flexible schedule including evenings early mornings weekends and holidays as needed
adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change
ability to interpret understand and follow instructions
moves lifts carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistance
frequently reaches overhead and below the knees including pushing pulling squatting kneeling bending stooping crouching and twisting with or without bearing weight
occasionally required to climb
continuous repetitive motion with hands and arms such as grasping gripping and turning
stands and or walks continuously throughout shift
visually locates merchandise and other objects as well as verifies information often in small print
may be exposed to all weather conditions hot cold rain snow ice and wind as well as inside work with variations in heat cold dust and humidity
may be exposed to cleaning solvents or other chemicals
may be exposed to latex eggs nuts soy and wheat
employment at Harps may be contingent upon completion and evaluation of a PEP survey drug screen employment reference check and criminal background check

Job Qualifications

high school diploma or G.E.D. equivalent preferred
experience in bakery or related food production environment is a plus
knowledge of food safety and sanitation standards
ability to operate bakery equipment and tools safely
strong attention to detail and ability to follow instructions accurately
good interpersonal and communication skills to build relationships with customers and team members
ability to work in a fast-paced environment and handle multiple tasks effectively

Job Duties

support bakery department operations including department readiness staffing price maintenance policies and procedures inventory preparation department financial goals and objectives department cleanliness and safe use of equipment and tools
support bakery department replenishment and inventory processes including ordering replenishment receiving invoicing and accounting back stock reclamation and returns damages and reworks supply use and inventory preparation
adhere to all proper equipment procedures including cleaning and maintenance requirements
follow company and food safety production guidelines for fresh food preparation production and processing ensure all product produced for consumption is properly packaged wrapped weighed and priced and labeled according to company and regulatory requirements
adhere to food service department cleaning standards following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department including the production area and applicable service cases
clearly define issues upfront and use critical thinking skills and logic to effectively obtain answers to questions
consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others