Job Overview
Compensation
Hourly
Range $10.25 - $13.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development opportunities
Job Description
Carlo's Bakery is a renowned bakery celebrated for its high-quality baked goods and exceptional customer service. Established as a cornerstone in the community, the bakery prides itself on delivering products that satisfy a broad range of tastes, from classic cakes and cookies to specialty items tailored for special occasions. Known for its vibrant storefront and commitment to freshness, Carlo's Bakery operates as a beloved neighborhood destination for both everyday treats and celebratory confections. Customers can expect a welcoming atmosphere alongside a product line that consistently meets the highest standards of quality and presentation.
The Baker role at Carlo's Bakery is pivotal to maintaining this reputation. This position involves more than just baking; it requires a strong dedication to precision, creativity, and efficiency to ensure every product leaving the kitchen meets exacting standards. The baker is responsible for producing the complete line of bakery items including cakes, cupcakes, cookies, biscotti, and other specialty baked goods. Every item must adhere strictly to Carlo's proprietary recipes and preparation techniques to guarantee consistency and quality. In addition to baking expertise, this role demands excellent organizational skills to keep pace with store and customer demands without overproducing, especially during slower business periods. The baker will have hands-on experience managing inventory using the FIFO (first in, first out) method to maintain product freshness.
Maintaining a clean, safe, and sanitary work environment is paramount in this role. The baker must competently use all bakery equipment such as ovens, mixers, sheeters, scales, walk-in coolers, and freezers and ensure all these areas are regularly cleaned and sanitized according to food safety standards. Beyond the technical skills, the baker must also deliver outstanding customer service, assisting with specialty orders, guiding front-of-house staff on product knowledge, and ensuring customers receive prompt and courteous service at all times. Specialty cake orders, including custom designs for weddings, birthdays, and events, are also a critical aspect of the job, requiring precise communication and meticulous adherence to customer specifications.
The position blends technical baking skills with customer-centric service, demanding a flexible, quick, and efficient individual who respects coworkers and customers alike. Emphasizing both the art and science of baking, this role is essential to upholding the bakery's image and ensuring repeat business through exceptional quality and experience. Working at Carlo’s Bakery not only offers the opportunity to contribute creatively to a historic bakery’s success but also to grow professionally within a supportive and dynamic team environment.
The Baker role at Carlo's Bakery is pivotal to maintaining this reputation. This position involves more than just baking; it requires a strong dedication to precision, creativity, and efficiency to ensure every product leaving the kitchen meets exacting standards. The baker is responsible for producing the complete line of bakery items including cakes, cupcakes, cookies, biscotti, and other specialty baked goods. Every item must adhere strictly to Carlo's proprietary recipes and preparation techniques to guarantee consistency and quality. In addition to baking expertise, this role demands excellent organizational skills to keep pace with store and customer demands without overproducing, especially during slower business periods. The baker will have hands-on experience managing inventory using the FIFO (first in, first out) method to maintain product freshness.
Maintaining a clean, safe, and sanitary work environment is paramount in this role. The baker must competently use all bakery equipment such as ovens, mixers, sheeters, scales, walk-in coolers, and freezers and ensure all these areas are regularly cleaned and sanitized according to food safety standards. Beyond the technical skills, the baker must also deliver outstanding customer service, assisting with specialty orders, guiding front-of-house staff on product knowledge, and ensuring customers receive prompt and courteous service at all times. Specialty cake orders, including custom designs for weddings, birthdays, and events, are also a critical aspect of the job, requiring precise communication and meticulous adherence to customer specifications.
The position blends technical baking skills with customer-centric service, demanding a flexible, quick, and efficient individual who respects coworkers and customers alike. Emphasizing both the art and science of baking, this role is essential to upholding the bakery's image and ensuring repeat business through exceptional quality and experience. Working at Carlo’s Bakery not only offers the opportunity to contribute creatively to a historic bakery’s success but also to grow professionally within a supportive and dynamic team environment.
Job Requirements
- High school diploma or equivalent
- minimum 1 year of baking experience preferred
- understanding of bakery equipment and food safety regulations
- ability to work various shifts including weekends and holidays
- physical ability to stand for extended periods
- ability to follow instructions carefully
- basic computer skills for entering orders
- strong teamwork and interpersonal skills
Job Qualifications
- High school diploma or equivalent
- previous baking experience preferred
- knowledge of bakery equipment and food safety standards
- ability to follow recipes and standard operating procedures
- good organizational and time management skills
- strong attention to detail
- excellent customer service and communication skills
- ability to work in a fast-paced environment
- capable of working both independently and as part of a team
Job Duties
- Produce our entire line of baked goods including quality cakes, cupcakes, cookies, biscotti and any other production items as delegated by a manager
- ensure exceptional product by following recipes, understanding prep procedures, and maintaining raw materials quality
- make sure our baked goods are baked and decorated according to Carlo's Bakery product standards
- keep up with pace of store and customer flow
- avoid overproduction during slow business weeks
- rotate product in freezer/walk-in using FIFO method
- understand proper use of all equipment including ovens, mixers, sheeters, scales, walk-in, and freezer
- maintain a clean production area
- clean and sanitize all equipment, work areas, containers and utensils
- be quick, accurate and organized
- respect your customers' and co-workers' space and time
- prepare special orders to ensure customer specifications are met
- make sure customers receive exceptional customer service at all times
- ensure operations are in accordance with food safety and sanitation standards
- greet, assist, provide efficient service and thank guests in a prompt, courteous, friendly and business-like manner
- guide FOH staff on product questions and offer assistance in finding or suggesting product selection to customers
- take specialty cake orders as requested by customers
- enter all specialty cake sales information into Salesforce
- perform other duties as directed by a manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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