Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $14.00
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Work Schedule

Flexible
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Benefits

401(k) with Company Match
Employee stock ownership plan
Weekly Pay Checks with Direct Deposit
Company paid Life and Disability Insurance
Medical Plan with wellness benefits
dental plan
Paid holidays
Paid Vacations
Associate Offers

Job Description

Food City is a privately held, family-owned grocery store chain dedicated to providing outstanding customer service and quality products. The company’s mission is to 'run the best store in town,' a goal they pursue by fostering a welcoming and friendly shopping environment, promoting teamwork, and investing in their communities. Food City has a strong commitment to employee ownership, with over 13% of the company currently owned by associates through an employee stock ownership plan, encouraging a culture of pride and responsibility. Known for its community involvement and flexible schedules, Food City offers diverse career opportunities in various fields, from baking to accounting and logistics. The company emphasizes creating a positive workplace where associates are valued as their greatest asset, which reflects in their customer service and business operations. Their focus on wellness and comprehensive benefit packages supports employee well-being and satisfaction. Working at Food City means joining a family-oriented company that values dedication, positivity, and the pursuit of excellence in retail grocery services.

The Food Service Associate role at Food City is an engaging position that combines customer interaction with hands-on food preparation responsibilities. This role centers around delivering efficient, courteous service and maintaining high standards of product quality to meet or exceed customer and company expectations. The Food Service Associate plays a vital part in creating a friendly, fun working environment in line with the customer-first initiative, greeting and assisting customers while working as part of a flexible, supportive team. Key responsibilities include baking breads, rolls, pies, and cookies according to specific guidelines, preparing and stocking products, managing product rotation, and assisting with ordering supplies to ensure daily operations run smoothly. Attention to cleanliness and adherence to Food City’s food safety program is essential. The position requires physical and mental stamina to meet the routine demands while maintaining a positive attitude. Food Service Associates can expect to be cross-trained in multiple tasks, providing variety and growth opportunities within the company. This role offers a chance to contribute directly to Food City’s mission by ensuring the store delivers a consistently exceptional shopping experience for customers.

Job Requirements

  • Must be 18 years of age or older
  • ability to meet standard physical, mental, and visual demands
  • ability to understand and follow verbal and/or written instructions
  • ability to attend on-site work during scheduled shifts
  • food service experience a plus, but not required

Job Qualifications

  • Must be 18 years of age or older
  • food service experience a plus, but not required
  • ability to meet standard physical, mental, and visual demands
  • ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks, and have constant contact/interaction with various levels of individuals on a daily basis
  • ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Job Duties

  • Ensure efficient and courteous customer service at all times
  • maintain a positive attitude
  • create an atmosphere of friendliness and fun through flexibility and teamwork
  • generate a positive, friendly, and fun working environment with a customer first initiative by greeting and speaking to customers, provide prompt, courteous, and efficient customer service
  • prepare and produce quality food and products to meet or exceed customer and company expectations
  • bake bread, rolls, pies, and cookies per manual guidelines
  • complete daily production sheets and break out frozen product
  • put up stock
  • assist in proper rotation of product in coolers and freezers
  • assist in maintaining good dates on all products
  • assist in ordering products and supplies needed for daily operations
  • assist in making sure all package products for self-service are in proper packaging with correct weights and ingredients to satisfy local weights and measurement regulations
  • keep workstation and area around workstation neat and clean
  • follow the company Food Safety program
  • expect to be cross-trained in multiple areas with varying responsibilities

Job Criteria

Experience

No experience required


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