Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career Development
Employee assistance program
Job Description
Hy-Vee is a prominent employee-owned supermarket chain with a rich legacy of commitment to quality, community, and customer service. Operating numerous stores primarily in the Midwestern United States, Hy-Vee has built a strong reputation for being a full-service grocery retailer that goes beyond groceries by including pharmacy services, nutrition, and bakery departments among others. With a mission centered around providing 'a helpful smile in every aisle,' Hy-Vee places strong emphasis on creating an engaging and supportive workplace culture where employees feel empowered and motivated to deliver exceptional customer experience. Known for its dedication to wholesome food and community enhancement, Hy-Vee... Show More
Job Requirements
- must be 18 or older
- high school diploma or equivalent
- at least six months up to one year of bakery or related food production experience
- physically able to exert up to 50 pounds of force occasionally and up to 20 pounds frequently
- able to perform stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- must practice proper sanitation procedures
- able to work in a fast-paced environment
- punctual and reliable
- able to communicate effectively with customers and team members
Job Qualifications
- high school diploma or equivalent
- over six months up to one year of similar or related experience
- ability to solve practical problems with limited standardization
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- capable of copying data from one record to another
- able to interview to obtain basic information
- able to guide people and provide basic direction
Job Duties
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- assists customers by escorting them to the products they are looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- checks orders for the day and sets up a timeline and production schedule
- prepares make up, bakes, and fries all department products as needed
- reviews the status and appearance of product for freshness and pulls by stale date
- invoices and puts away product as instructed by the department manager
- anticipates product needs, not only for the current day but subsequent days
- inspects incoming products quality and quantity, e.g. mispicks
- understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- checks signage for correct labels on ad items
- reviews department for potential safety issues, e.g. hot racks or knobs in hot water
- operates as a lead with bakery clerks
- prioritizes orders as per customer and department manager request
- checks orders (not only special orders, but future orders for the day)
- proofs necessary items
- pulls product from the freezer or the cooler
- understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- maintains strict adherence to department and company guidelines related to personal hygiene and dress
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...