Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible scheduling

Job Description

Hy-Vee is a well-established supermarket chain known for its commitment to customer service and quality products. As a community-centered grocer, Hy-Vee prides itself on creating an environment where both customers and employees feel valued. It emphasizes a culture of helpfulness, positivity, and teamwork, promising 'a helpful smile in every aisle.' Hy-Vee operates a variety of departments including grocery, perishables, health wellness home, and bakery, aiming to provide a comprehensive shopping experience. The company fosters a growth mindset, professionalism, and results-oriented attitudes among its staff, making it a desirable workplace for individuals passionate about retail and customer service.

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Job Requirements

  • High school diploma or equivalent
  • over six months up to one year of similar or related experience
  • ability to exert up to 50 pounds of force occasionally and up to 20 pounds frequently
  • capability to perform physical activities such as stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
  • vision from more than 20 inches to less than 20 feet with or without correction, color vision, depth perception, and field of vision
  • willingness to work in a fast-paced environment with exposure to flour, noise, temperature extremes, dampness, vibrations, equipment movement hazards, and cleaning chemicals
  • ability to report to work on time and follow company policies and personal hygiene and dress guidelines

Job Qualifications

  • High school diploma or equivalent
  • over six months up to one year of similar or related experience
  • experience in baking or related food production is helpful
  • ability to solve practical problems with limited standardization
  • ability to perform arithmetic calculations involving fractions, decimals, and percentages
  • ability to guide and provide basic direction to others
  • strong customer service and communication skills

Job Duties

  • Provide prompt, efficient and friendly customer service
  • smile and greet customers in a friendly manner
  • make effort to learn customers' names and address them by name
  • assist customers by escorting them to products, securing out of reach items, loading/unloading heavy items, noting and passing along customer suggestions, performing tasks to enhance shopping experience
  • answer telephone promptly and provide friendly, helpful service including taking product orders
  • check orders for the day and set up a timeline and production schedule
  • prepare mix, bake, and fry all department products as needed
  • review status and appearance of product for freshness and pull by stale date
  • invoice and put away product as instructed by department manager
  • anticipate product needs for current and subsequent days
  • inspect incoming products quality and quantity
  • understand use and issues related to bakery equipment and follow up on maintenance
  • check signage for correct labels on ad items
  • review department for potential safety issues
  • operate as a lead with bakery clerks
  • prioritize orders as per customer and department manager request
  • proof necessary items
  • pull product from freezer or cooler
  • practice proper sanitation procedures and ensure work area cleanliness
  • maintain adherence to personal hygiene and dress guidelines
  • adhere to company policies and individual store guidelines
  • report to work when scheduled and on time

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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