Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Benefits
competitive hourly wage
Employee Discounts
Training and development opportunities
Supportive team environment
Opportunity for advancement
Job Description
Tim Hortons is a renowned Canadian multinational fast food restaurant known for its coffee, doughnuts, and baked goods. Established in 1964, Tim Hortons has grown to become a cultural icon in Canada with thousands of locations worldwide. As a company, it prides itself on quality products, community spirit, and excellent customer service. Tim Hortons strongly focuses on creating a welcoming environment for its customers and fostering a rewarding and supportive workplace for its employees. The Tim Hortons Baking Program is an integral part of the restaurant's commitment to fresh and high-quality baked products, offering an exciting opportunity for individuals looking... Show More
Job Requirements
- Must be 16 years of age or older
- able to work flexible hours including weekends and holidays
- able to stand for extended periods
- ability to follow detailed instructions
- team player attitude
- reliable and punctual
- capable of lifting moderate weights
- able to maintain cleanliness and adhere to sanitation standards
Job Qualifications
- Must be 16 years of age or older
- excellent customer service skills
- ability to follow instructions and procedures
- good communication skills
- ability to work efficiently in a fast-paced environment
- teamwork and cooperation skills
- basic math skills for inventory and production recording
- willingness to learn and adhere to health and safety standards
Job Duties
- Follow the guaranteed Always Fresh procedure to ensure products are fresh and accurate
- adhere to product shelf life standards
- deliver consistent and outstanding customer service by maintaining an appealing showcase with minimum quantity and variety standards
- enhance customer service experience with friendly attitude and S.E.T. principles: smile, eye contact, thank you
- support speed of service targets by working quickly and efficiently to fill orders in restaurant and drive thru
- promptly execute service recovery for any customer service concerns or complaints
- listen carefully to customer concerns and apologize for complaints
- follow all operations standards and guidelines for product preparation and equipment operation
- monitor fridge and freezer product inventory and submit order quantities
- prepare products minimizing food waste and record production and waste
- respond to showcase and product needs from restaurant front
- assist in serving guests in restaurant front
- take temperatures of required products and record in Time & Temperature log
- clean and maintain production area
- follow all restaurant policies, procedures, and standards
- support cleanliness and readiness during rush periods
- follow proper hand washing and sanitation guidelines
- work in compliance with occupational health and safety legislation
- follow safe work practices and procedures
- use or wear personal protective equipment
- report all injuries, accidents, unsafe conditions to manager
- do not operate equipment in a manner that endangers anyone
Job Location
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