Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
Flexible Schedule
Job Description
Tim Hortons is a leading quick-service restaurant brand known for its coffee, baked goods, and friendly atmosphere. Established in Canada, Tim Hortons has grown to become one of the most recognized and beloved eateries in North America, with a focus on quality, freshness, and excellent customer service. The company prides itself on serving fresh, delicious products that are made with care and adhere strictly to their Always Fresh program. This commitment ensures that customers receive products that meet the highest standards in taste and quality every time they visit. Emphasizing a welcoming environment, Tim Hortons also prioritizes employee development, making... Show More
Job Requirements
- must be 16 years of age or older
Job Qualifications
- must be 16 years of age or older
- customer service skills
- ability to work efficiently in a fast-paced environment
- knowledge of food safety and sanitation
- strong attention to detail
- good communication abilities
- teamwork skills
Job Duties
- follows the guaranteed Always Fresh procedure to ensure products are always fresh and always accurate
- adheres to product shelf life standards
- delivers consistent and outstanding customer service by maintaining an appealing showcase
- enhances the customer service experience using the S.E.T. principles: Smile, Eye Contact, Thank You
- helps support speed of service targets by working quickly and efficiently
- promptly executes service recovery for customer concerns
- monitors fridge and freezer product inventory and submits order quantities
- prepares products minimizing food waste
- receives and responds to showcase and product needs
- assists in serving guests when necessary
- takes and records temperatures of products, fridges and freezers
- cleans and maintains the production area
- follows all restaurant policies and procedures
- supports a clean environment through regular cleanup
- follows proper hand washing and sanitation guidelines
- complies with occupational health and safety legislation
- uses personal protective equipment
- reports injuries, illnesses, accidents and unsafe conditions
- avoids operating equipment or working in unsafe manners
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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