Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement savings plan
Career development opportunities
Busy and friendly work environment
Job Description
Tim Hortons is a renowned multinational fast-food restaurant chain primarily recognized for its coffee and baked goods, with a strong presence across Canada and expanding internationally. As a hallmark of Canadian culture, Tim Hortons is committed to delivering exceptional customer service and high-quality products. The company prides itself on its Always Fresh program, ensuring all items served are fresh, delicious, and meet the highest safety and quality standards. The brand is dedicated to creating a welcoming environment where guests feel valued and can enjoy a consistent and satisfying dining experience.
The Baker position within the Tim Hortons Baking Pro... Show More
The Baker position within the Tim Hortons Baking Pro... Show More
Job Requirements
- Must be 16 years of age or older
- ability to work flexible hours including early mornings, evenings and weekends
- physically able to stand for long periods and perform repetitive tasks
- ability to follow health and safety regulations
- willingness to learn and adapt to new procedures
- good attendance and punctuality
- ability to handle multiple tasks efficiently
Job Qualifications
- High school diploma or equivalent preferred
- previous experience in bakery or food preparation is an asset
- strong customer service skills
- ability to follow detailed procedures and recipes
- good organizational skills
- ability to work efficiently in a fast-paced environment
- effective communication skills
- able to work as part of a team
- knowledge of food safety and sanitation standards
Job Duties
- Follows the guaranteed Always Fresh procedure to ensure products are fresh and accurate
- adheres to product shelf life standards
- delivers consistent and outstanding customer service by maintaining an appealing showcase with minimum quantity and variety standards
- enhances customer service experience through friendly attitude and following S.E.T. Principles: Smile, Eye Contact, Thank You
- supports speed of service targets by working efficiently to fill orders in the restaurant and drive-thru
- promptly executes service recovery for customer service concerns and complaints
- listens carefully to customer concerns and apologizes when necessary
- follows all operations standards and guidelines for product preparation and equipment use
- monitors fridge and freezer product inventory and submits order quantities
- prepares products minimizing food waste through smaller batch production and records prepared items and waste
- receives and responds to showcase and product needs from the restaurant front
- assists in serving guests when necessary
- regularly takes temperatures of products, fridges and freezers and records them
- cleans and maintains the production area
- follows all restaurant policies, procedures and standards
- supports a clean environment ready for rush periods through regular clean-up and organization
- follows proper hand washing techniques and completes sanitation tasks
- works in compliance with occupational health and safety legislation
- follows safe work practices and procedures
- uses personal protective equipment as required
- reports injuries, illnesses, accidents, unsafe conditions and security incidents to management
- operates equipment safely and responsibly
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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