Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $31,663.26 - $38,117.15
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to providing exceptional customer service and quality products across a wide range of departments. Recognized for their supportive and engaging workforce, Hy-Vee emphasizes the importance of a positive shopping experience with their promise of "a helpful smile in every aisle." This dedication to customer service is supported by a team-oriented culture where collaboration and professional growth are encouraged. Hy-Vee's bakery department plays a crucial role in the store's overall offering, providing fresh, delicious baked goods that meet the varied tastes and needs of their customers. This growing company values employees... Show More
Job Requirements
- High school diploma or equivalent
- Six months to one year of similar or related experience
- Ability to solve practical problems with limited instructions
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages
- Ability to copy data, interview for basic information and provide guidance
- Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently
- Vision corrected or uncorrected with color vision and depth perception
- Ability to stoop, crouch, reach, stand, walk, push, pull, lift, finger, grasp, feel, talk, hear, and perform repetitive motions
- Willingness to work in a fast-paced environment with exposure to flour, noise, temperature extremes, dampness, vibrations, equipment hazards, and cleaning chemicals
- Commitment to adhere to company hygiene and dress policies
- Dependability to report to work as scheduled and on time
Job Qualifications
- High school diploma or equivalent
- Over six months up to one year of similar or related experience
- Ability to provide friendly and efficient customer service
- Knowledge of bakery products and preparation methods
- Ability to follow production schedules and timelines
- Strong communication and interpersonal skills
- Basic math skills including fractions, decimals, and percentages
- Ability to operate bakery equipment
- Ability to work in a fast-paced environment
- Leadership skills to operate as a lead with bakery clerks
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs, not only for the current day but subsequent days
- Inspects incoming products quality and quantity, e.g. mispicks
- Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues, e.g. hot racks or knobs in hot water
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- checks orders (not only special orders, but future orders for the day)
- Proofs necessary items
- Pulls product from the freezer or the cooler
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Orders supplies and merchandise items for the department (except cake decorating items) as directed by the bakery manager
- Reviews current product on the shelf, re-merchandises the shelf, and throws away or recycles outdated products
- Writes the department schedule and ensures employees are at work, on time, and finds replacements when necessary, in bakery manager’s absence
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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