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Backyard Cafe Supervisor

Job Overview

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Employment Type

Temporary
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Compensation

Hourly
Range $19.00 - $29.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Staff meals
training programs
Employee assistance program

Job Description

Sunriver Resort is a premier destination resort located in the heart of Central Oregon, renowned for its beautiful natural surroundings, extensive amenities, and exceptional hospitality. Known for its AAA Four Diamond Standards, Sunriver Resort offers a wide range of accommodations, dining options, recreational activities, and event services that appeal to families, couples, and corporate guests. The resort prides itself on creating an inviting atmosphere where guests can relax, explore nature, and enjoy a memorable experience from the moment they arrive. With a strong commitment to community values, sustainability, and guest satisfaction, Sunriver Resort upholds a culture of trust, open and... Show More

Job Requirements

  • Must be at least 21 years of age
  • must have valid driver’s license and meet resort driving standards
  • must possess valid OLCC card upon hire
  • must possess valid Food Handler’s card upon hire
  • must have excellent computer skills
  • must have strong working knowledge of Microsoft Office programs
  • must have excellent leadership skills
  • must be able to work in a fast paced environment
  • ability to work a flexible schedule that may include evenings, weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • at least one year food and beverage experience
  • at least one year customer service experience
  • supervisory experience preferred
  • prior hospitality experience preferred
  • two or four year degree in hospitality related field preferred
  • at least six months POS system experience preferred
  • prior cash handling experience required

Job Duties

  • Maintains a commitment to customer service and guest satisfaction
  • leads and supervises the café team
  • ensures supplies are properly stocked and assists with ordering supplies
  • assists with coordinating inventory control
  • utilizes labor management tools to schedule and control labor costs
  • assists manager with new hire and termination paperwork
  • participates in staff and department meetings
  • attends mandatory resort and division meetings
  • reports any needed repair immediately to Maintenance
  • ensures proper bookkeeping and adherence to resort policies
  • responsible for daily reports and manager log book entries
  • performs café staff duties as necessary
  • maintains a safe and pleasant work environment
  • assists with preparing and monitoring budget of expenditures and projected incomes
  • monitors associate time punches in UKG
  • instills a calm, organized approach in stressful situations
  • works with senior leaders to recruit and hire café staff
  • ensures service standards are applied
  • ensures cleanliness and safety of the outlet
  • promotes high associate morale
  • recommends discipline and termination when appropriate
  • assists with coaching and counseling of team
  • assists with completing performance reviews
  • responsible for achievement of department goals
  • conducts continual training
  • resolves guest issues promptly and effectively

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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